Contact CNN Indonesia Customer Service

Why chat with our AI CNN Indonesia Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of CNN Indonesia.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Clearly it was not very polite and elegant way.good and informative news media, always reporting useful things, in contrast to television in Indonesia which shows useless trash news, I hope CNN will be the best news media in the future.This news app is not neutral.

2. I download CNN News, not TikTok nor news based on video applicationIn general CNN news are good and factual enough, but please review all news before uploading them to internet to avoid the too-long but uninteresting and repetitive words and expression.

3. Some problem in Android mobile phone where the Push Notification does not show the news snippet in some news.

4. That is all and thank you.Ads video with loud voice pop from out of nowhere when you scroll the news and could not be close until several seconds.

5. Used to be great app, now it has changed.Informatif & Up to date.... Good Job!Good overall, but I found misspelled words and incoherent sentences are often to which I need to read again to get the idea, although it's in bahasa Indonesia.

6. I expect that, news are described simply, necessarily but complete and unmonotonous to read.

7. The way they create the headlines often onky clickbaits and not related to the news.

8. Also the news are not balanced/neutral.

9. This is a very useful feature, it allows to watch your content while doing other things on my phone.Be very careful, serious issue.

10. However not observed when using the Android tablet.Cast functionality on your app doesn't work.

11. I gave two stars because of the video ads, the sound is annoying especially while in public space.

1. Fix CNN Indonesia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CNN Indonesia: Restarting the app will resolve most errors.
2. Update the CNN Indonesia App. Here is how:
   1. On Android goto PlayStore » Search for "CNN Indonesia" » Open CNN Indonesia - Berita Terkini » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CNN Indonesia » click "UPDATE".
3. Clear CNN Indonesia - Berita Terkini app cache: Clearing cached data will force your app to retrieve the latest data directly from CNN Indonesia servers.
   1. On Android, goto Settings » Apps » Select "CNN Indonesia - Berita Terkini" » click Storage » click "Clear Cache".
4. Check CNN Indonesia app permissions. If any of these permissions required to use your device's features are disenabled, CNN Indonesia might not work.
5. Uninstall and reinstall CNN Indonesia. If nothing else has worked, completely uninstall CNN Indonesia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CNN Indonesia not working

2. Fix CNN Indonesia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CNN Indonesia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CNN Indonesia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CNN Indonesia may not be able to connect to the Internet when running in the background.