Contact cleveland.com Customer Service

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1. Doesn't anybody review your code or do any testing before you release it?This is a step backwards since the update! The font is way too small and not size adjustable and the layout looks much less professional without the quick view slides.

2. Besides that, the update & new format looks good but it does have less articles.Very annoying that app makes you sign in every few days.

3. Please fix it!There is ways something wrong with the app like not being able to load full articles to now, not being able to read articles because of graphics.

4. Some articles cause the app to crash, others make my phone freeze.

5. all articles are black boxes with unreadable overlapping blue letters.

6. I'm an ex-Clevelander and really want to stay in touch but this is really testing my patience!The latest update is the worst yet.

7. Words are overlaying each other and the back color is black with different font colors.Just deleted this app.

8. I pay for a subscription and should be able to see the articles without constantly signing in.It was my go to app.

9. Because nobody will want to pay to read certain articles.

10. an app that was me go to for Cleveland news is now trash I've since deleted.Welp! Nothing good last forever.

11. Like all it's previous versions, the latest incarnation does nothing but crash and stop.

1. Fix cleveland.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart cleveland.com: Restarting the app will resolve most errors.
2. Update the cleveland.com App. Here is how:
   1. On Android goto PlayStore » Search for "cleveland.com" » Open cleveland.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for cleveland.com » click "UPDATE".
3. Clear cleveland.com app cache: Clearing cached data will force your app to retrieve the latest data directly from cleveland.com servers.
   1. On Android, goto Settings » Apps » Select "cleveland.com" » click Storage » click "Clear Cache".
4. Check cleveland.com app permissions. If any of these permissions required to use your device's features are disenabled, cleveland.com might not work.
5. Uninstall and reinstall cleveland.com. If nothing else has worked, completely uninstall cleveland.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing cleveland.com not working

2. Fix cleveland.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make cleveland.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to cleveland.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, cleveland.com may not be able to connect to the Internet when running in the background.