Published by OffiDocs Mobile Apps on Sep 7, 2024

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Why should I report an Issue with AndroDOC editor for Doc & Word?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OffiDocs Mobile Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AndroDOC editor for Doc & Word image 1 contact AndroDOC editor for Doc & Word image 2

About AndroDOC editor for Doc & Word

1. AndroDOC combines the functionality of an android file manager with the open source office software for editing Word documents, LibreOffice. - Edit WORD documents from OpenOffice, LibreOffice or Microsoft Excel. - Document formats supported are the OpenDocuments formats (. odt and . ott), but in addition to them AndroDOC can open the formats used by Microsoft (. doc and . - Home directory when you first load the file manager. - All operations with files and folders: copy, move, upload, create folder/file, rename, archive, extract, edit, etc. - View the file or directory properties: name, location, size, date. - Light and Elegant client UI supporting phones and tablets.

2. AndroDOC is an app to edit Word documents that you will be able to create, modify and share.

3. AndroDOC is based on the android Amaze file manager and LibreOffice Online running in our cloud servers.

AndroDOC editor Customer Insights

1. On the other hand the cons are whenever you are opening a file In "your storage" it requires an internet connection to connect to its cloud server so no data means you can't view the docs in your own phone and it is also the cause for slow loading.I didn't like this app at all .

2. The current version doesn't show much of the document when the keyboard pops up.This app is a no for me The pros are unlike many other doc viewer this app opened the doc file with the same format as in microsoft word accurately, such as lines and spacing option, page size etc.

3. If you are not connected to internet this app doesn't allow you to open a document.

4. Very slow, not recommended to any one, even to a novice, don't waste your time..., if by accident you turned you turned your phone, u should start over again...rubbish! No stars at all.Broken app, always showing "error" message.

5. I am looking further for more improvements!it barely manages to edit a document and after savings it doesn't show the changes at all.

6. The editing options and all are just like those in Microsoft Word, but the fact I can't see my document on full screen frustrates me.

7. The loading is super slow, and this app needs internet connection to work.

8. Useless app don't bother downloading it.This app has precisely no job in this life!😊 It can't , make a document, common it is called DOC? Where is the document part in this app? Everytime I wanted to do a document they tell me unsuccesful.

9. 😀😀😀😀😀When I tried to open a document directly from WhatsApp it didnt open.It was showing me all the folders.

10. It also hangs a lot while editing a file either give excess to use it without internet or do something so that it works smoothly while having internet connection.

11. App is too slow to edit any document.A key logger? I don't know.

Steps to Troubleshoot & Fix AndroDOC editor Issues

1. Fix AndroDOC editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AndroDOC editor: Restarting the app will resolve most errors.
  2. Update the AndroDOC editor App. Here is how:
    1. On Android goto PlayStore » Search for "AndroDOC editor" » Open AndroDOC editor for Doc & Word » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AndroDOC editor » click "UPDATE".
  3. Clear AndroDOC editor for Doc & Word app cache: Clearing cached data will force your app to retrieve the latest data directly from AndroDOC editor servers.
    1. On Android, goto Settings » Apps » Select "AndroDOC editor for Doc & Word" » click Storage » click "Clear Cache".
  4. Check AndroDOC editor app permissions. If any of these permissions required to use your device's features are disenabled, AndroDOC editor might not work.
  5. Uninstall and reinstall AndroDOC editor. If nothing else has worked, completely uninstall AndroDOC editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AndroDOC editor not working


2. Fix AndroDOC editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AndroDOC editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AndroDOC editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AndroDOC editor may not be able to connect to the Internet when running in the background.

Reported Issues