Contact Baxta Customer Service

Why should I report an Issue with Baxta - Personal Safety App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 8BHSOLUTIONS PTY LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I *really* like this app! Before installing it and testing, I was concerned that it might not be able to notify my primary contact, who uses an iphone, but upon testing, I saw that the emergency contact person doesn't have to have an Android for the basic SMS and/or emergency voice calling features to work when sent from an Android phone -- probably just the "real time sessions" need both phones to have the app.

2. Only thing is can u change contact page to have a 'save & close' button? Was confused what to do after I put in a contact number & I didn't want to send a test sms.Sure hope the developers make a Apple iPhone version of this app so i can test the location accuracy between a Android and iPhone.

3. ** One feature I would really like to see implemented is the possibility of having the app turn on the Location service if it isn't already on when a user needs to send an emergency message.

4. Tried several times and waited 1 day still didn't get any email to verify the accounts, also checked the spam folder but no verification email then it was useless so uninstalled it.The app will not run if you don't grant all permissions.

5. If you're able to do an iphone app so my contact and me can to the real time sessions, I definitely upgrade to the paid version.

6. Some are identical under different names!I'm not sure what the point is, it downloaded then upon open, went to a swipe page with several panels about features, that I will never see, because there is nothing more to the app.

7. Deleted within 5 minutes of install.Installed the app and try to create the account but didn't get any verification email to verify.

8. My wife and 2 kids all have iPhone's and i currently use a Android phone.

9. Setting up ID's was a bit messy and needs to be installed and open on both phones.

10. That would allow the phone battery to last so much longer, rather than having to always have Location on.

11. Is that a possibility at all?? Anyway, great app, very flexible for the user, simple to set up options.

1. Fix Baxta Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Baxta: Restarting the app will resolve most errors.
2. Update the Baxta App. Here is how:
   1. On Android goto PlayStore » Search for "Baxta" » Open Baxta - Personal Safety App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Baxta » click "UPDATE".
3. Clear Baxta - Personal Safety App app cache: Clearing cached data will force your app to retrieve the latest data directly from Baxta servers.
   1. On Android, goto Settings » Apps » Select "Baxta - Personal Safety App" » click Storage » click "Clear Cache".
4. Check Baxta app permissions. If any of these permissions required to use your device's features are disenabled, Baxta might not work.
5. Uninstall and reinstall Baxta. If nothing else has worked, completely uninstall Baxta then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Baxta not working

2. Fix Baxta Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Baxta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Baxta not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Baxta may not be able to connect to the Internet when running in the background.