Contact Video editor Customer Service

Why should I report an Issue with Video editor - video maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of photo music video std to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I highly recommend Quik especially if you're a beginner.Was long looking for such a user-friendly app to be able to really easily add music to my videos... had downloaded several others... only to find out what a waste of time and hope they were... But luckily immediately after having this installed I had my first successful export after a short while... I'm very excited and I owe you a big one, guys! Keep up the good work! Many many thanks!!!!I came here mainly for the music editor and it was perfect!!! U could change the video volume and the music volume which is what I wanted!!! Most music apps just adds the music and the video volume lowers down when u make the music louder but this app doesnt do that!!! What's original and great about this video editor is that it doesnt change the video resolution, bit rate or frame rate and it also doesnt have a watermark!!! I've been looking for 2...

2. If you include the video's slow and fast feature, there is no substitute for this program.This is one of the most versatile edition apps out there with a very simple user interface.

3. I also found out that when working with only one video clip, I can't trim a piece off the beginning of it if I want to.It is great that the program is free and that there is no logo on the video.

4. I wish I could blend the effects a little like change the style mid way through or not to do so much work to get it to last the entire song.

5. I wish I could blend the effects a little like change the style mid way through or not to do so much work to get it to last the entire song.

6. ThanksI absolutely value this video editor, it just makes everything easy and convenient.

7. Transitions can't be applied to individual clips, so there can only be one transition throughout the entire video.

8. I suggest every individual who is a video enthusiast should excessively purchase this video editor for themselves.

9. Working is very good...Very very useful app Keep it up guys... But... There are other things to settle too like; — Once you fast forward an edited movie it stops playing.

10. For each of these features I qualify this video editing software.

11. My only gripe is the limited amount of music available but there's an easy remedy for that.

1. Fix Video editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video editor: Restarting the app will resolve most errors.
2. Update the Video editor App. Here is how:
   1. On Android goto PlayStore » Search for "Video editor" » Open Video editor - video maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video editor » click "UPDATE".
3. Clear Video editor - video maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Video editor servers.
   1. On Android, goto Settings » Apps » Select "Video editor - video maker" » click Storage » click "Clear Cache".
4. Check Video editor app permissions. If any of these permissions required to use your device's features are disenabled, Video editor might not work.
5. Uninstall and reinstall Video editor. If nothing else has worked, completely uninstall Video editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video editor not working

2. Fix Video editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video editor may not be able to connect to the Internet when running in the background.