Contact Battery Health Customer Service

Why should I report an Issue with Battery Health - Battery One?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ECO MOBILE VN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Is it charging fast.This Fast Charger appears to be working pretty good but I notice that if I close this App and start using other Apps and websites, I will sometimes have to go back and turn the fast charging mode back on; that's about it! Other times, if Apps have been hibernated in the background and this App hasn't been disconnected, it picks back up and continues the process! Thanks for all that you do to make this a smooth, quick process with great battery saving effects.I believe it works, but here's my problem: everytime I move it even a little when I plug in my phone to charge it, it always takes me directly to the battery charger.

2. My phone is at 12% and im at the point where i dont care if it works or not.2 days ago i lost internet connection because i couldnt contact internet provider to make payment and today lost wifi connection because phone provider straighttalk wouldnt share how to get wifi to work.these are services im charged for but never againIt's been an awesome experience using this application, It does exactly what it was intended for "A fast charging"app.

3. That, and dealing with ridiculous ads that I see on YouTube all the time! Please get rid of the adsWay to many ads! This app needs more optimizing options & more boost! 4 Stars because it is exactly what I was hoping all in all! So 4 Stars but would love to see it improved/upgraded;I am guessing this should bedirected to Google Store / apps., I typed in for fast battery charging & this is one of the offerings, which I obviously chose....... BIG mistake.... This IS NOT a battery anhancement charging helper, it is just what the title says, info on your battery health only.

4. Otherwise it's a great app.Ive been wasting my mf time trying to get you to get it .my phones battery is wearing down and cant find battery charger app in google store that works.

5. Mine is horrible, mostly because of a charging terminal problem (getting rid of the phone!).

6. I checked to alert me when my battery is fully charged and it absolutely makes a noise I can not ignore.

7. Gets the job done as fast as your connection will allow, and it provides the the status/quality of your cable connection, so you know why you're getting the rating you get.

8. It takes a long time to fully charge with a bad connection, but it gets there.

9. But it requires that one makes crucial sacrifices like ,turning off every activity in order to fast charge one's mobile device.

10. You were able to control by pushing a button as to when the app could come on and now I don't know if it's actually working or not cuz it doesn't say charging.

11. I see it sitting on that fast charger the one which is flat and you lay your phone on it.

1. Fix Battery Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Battery Health: Restarting the app will resolve most errors.
2. Update the Battery Health App. Here is how:
   1. On Android goto PlayStore » Search for "Battery Health" » Open Battery Health - Battery One » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Battery Health » click "UPDATE".
3. Clear Battery Health - Battery One app cache: Clearing cached data will force your app to retrieve the latest data directly from Battery Health servers.
   1. On Android, goto Settings » Apps » Select "Battery Health - Battery One" » click Storage » click "Clear Cache".
4. Check Battery Health app permissions. If any of these permissions required to use your device's features are disenabled, Battery Health might not work.
5. Uninstall and reinstall Battery Health. If nothing else has worked, completely uninstall Battery Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Battery Health not working

2. Fix Battery Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Battery Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Battery Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Battery Health may not be able to connect to the Internet when running in the background.