Contact WearHealth Customer Service

Why should I report an Issue with WearHealth?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of he ming to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. WearHealth is a smart wearable program that can detect your steps, distance, calories, heart rate and other health data through your watch so that you can better analyze your health status.

2. Obtaining the call record permission is to ensure that the watch can display incoming call reminders.

3. Message notifications: Receive mobile phone notifications, such as incoming call reminders, missed call reminders, text message reminders, third-party application message reminders, etc.

4. WearHealth ensures that the information collected below is only saved locally in the app and will not be uploaded to the cloud, nor will it be used for any purpose other than providing functional services and improving the app experience, and will never leak, publish or sell your data.

5. WearHealth ensures that the information collected below will not be used for any purpose other than providing functional services and improving the application experience, and your data will never be disclosed, published or sold.

6. You can cancel or deny these permissions at any time, but if you do not have these permissions, functions such as call reminders and missed call reminders will not be available.

7. The APP requires phone permissions, address book permissions, and call record permissions.

8. Contacts: To display your contact list conveniently, you can quickly find and sync your contact list to the smart call watch.

9. The app requires file permissions so that the phone's internal storage can be properly accessed when the user needs to change their avatar or share detailed motion pictures.

10. The app requires location permission to ensure your mobile device can connect to your wearable and track the map during your workout.

11. Activity Tracking: Observe and record your daily steps, distance walked and exercised, calories, and more.

1. I don't wear the watch at night, would be good to edit down time and up time at least.Sync device, it claims to take blood pressure and produces a reading that might be reasonable, though I don't understand how an infrared device can do that without a sphygmomanometer.

2. if you cannot 'soak' the watch in water why is there a swimming setting under the sport functions? messages would be easier to read if the text was displayed going from the top to bottom of the watchface so that more than 10 characters could appear in a line.

3. Why not have it track the sports information that is actually on the watch such as the activity, time, distance and calories? The friends contact list is also a useless function.

4. The directions are extremely thin, obscure, it's difficult to configure the application to sync the phone with the watch.

5. that may be due to the default font size of the watch and not the app per se, but it is a problem which is exacerbated by the fact that the display isn't on long enough for me to read it.

6. In comparison to the previous 2 fitness apps & watches I've had (one more expensive, one less expensive) I would have to rank this one third.Love this "watch".

7. This app looks good but if you fixed these problems, it could be so much better!!!The watch & the app are not very accurate when it comes to counting steps.

8. The phone sees the watch, the watch sees the phone.

9. The connection between app, phone, and watch is aggravating.

10. Quite similar to the other reviews, I feel so disappointed about the $I spent on the watch as well as the app.

11. Watch is still working great! However, the app is not connecting to the watch.

1. Fix WearHealth Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WearHealth: Restarting the app will resolve most errors.
2. Update the WearHealth App. Here is how:
   1. On Android goto PlayStore » Search for "WearHealth" » Open WearHealth » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WearHealth » click "UPDATE".
3. Clear WearHealth app cache: Clearing cached data will force your app to retrieve the latest data directly from WearHealth servers.
   1. On Android, goto Settings » Apps » Select "WearHealth" » click Storage » click "Clear Cache".
4. Check WearHealth app permissions. If any of these permissions required to use your device's features are disenabled, WearHealth might not work.
5. Uninstall and reinstall WearHealth. If nothing else has worked, completely uninstall WearHealth then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WearHealth not working

2. Fix WearHealth Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WearHealth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WearHealth not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WearHealth may not be able to connect to the Internet when running in the background.