Published by MusicGo App Team

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Why should I report an Issue with Music Downloader - Free Mp3 Downloader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MusicGo App Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Music Downloader Customer Insights

1. One problem is that if I play a song on this app Example: I play Unravel song then in play Kiss of Death the second, for some reason, kiss of death isn't playing and when I press the play button on the circle below, unravel will be the one playing, if I quit the app, this bug gets fixed but pls still fixThis is the first time I downloaded and used this app to replace the previous one that annoyed me after its "update".

2. When i click the lyrics option it says "no lyrics found" i need lyrics because i love singing, you can also watch the video above the lyrics option but i love it when there's no video but lyrics only!Almost perfect, if i could give a 4 and a hlf star.

3. No adds popping when everytime you try to download or play a song..I don't have more than 5 min using it and It's working very good.

4. Search for a new song, an ad pops up then you might be offered 3 download levels.

5. I don't usually comment on apps but this one just made me want to comment....I've been looking for an app to download music from.

6. But then the real problem happened when i try to click the video for the songs it says something went wrong like.... what even but I guess this app is ok, not sure if I will keep using it though.

7. There is also an option to download either the audio only or the music video.

8. The only thing is when searching songs, no recommendation appears, its hard for someone like that sometime i don't know the tittle of the song and just know who sung it... Anyway, still a great app.

9. Search for a song, to download it there's an ad.

10. if i play a music sometimes it says "playback error" 2nd issue.

11. It will be better if the lyric icon once tapped will REALLY show lyrics since I like singing along with the song I am listening to.

Steps to Troubleshoot & Fix Music Downloader Issues

1. Fix Music Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Music Downloader: Restarting the app will resolve most errors.
  2. Update the Music Downloader App. Here is how:
    1. On Android goto PlayStore » Search for "Music Downloader" » Open Music Downloader - Free Mp3 Downloader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Downloader » click "UPDATE".
  3. Clear Music Downloader - Free Mp3 Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Downloader servers.
    1. On Android, goto Settings » Apps » Select "Music Downloader - Free Mp3 Downloader" » click Storage » click "Clear Cache".
  4. Check Music Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Music Downloader might not work.
  5. Uninstall and reinstall Music Downloader. If nothing else has worked, completely uninstall Music Downloader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Music Downloader not working


2. Fix Music Downloader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Music Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Music Downloader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Music Downloader may not be able to connect to the Internet when running in the background.

Reported Issues