Contact Walker's Link Customer Service

Why should I report an Issue with Walker's Link?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GSM, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Walker’s LINK users can change Ambient Volume and Modes the same as on your headphones, but they also gain access to LINK, Ambient Mute, and Auto Shutoff features all exclusive to the app.

2. Conserve battery life with the Auto Off feature, this feature will automatically power off your headset after a period of inactivity.

3. Quickly adapt to any environment with four ambient listening modes.

4. Developed specifically for Walker’s headphones, this app will instantly elevate your experience.

5. Allows the user to mute the ambient pass through microphone with one touch.

1. Good day.I couldn't even get the earbuds to go into pairing mode... plus, It's bad when the app itself tells you to uninstall the app then reinstall it, to fix any issues?? How about the developers actually develop the app completely and work the bugs out?!? I've never seen an app tell the user to uninstall then reinstall the app just to fix a connection issue you may have.. that's ridiculous..Fix the app!! I'm tired of having to jump through hoops trying to get it to connect just so I can use my game ear.

2. Also I would expect the left and right ambient volume to be linked by defaut instead going to individual control every time the ear buds are turned off.As a software engineer / app developer, this app really needs to be scrapped and rebuilt.

3. I would really love to set it to 3/4 or 1/2 of the minimum setting.I'm using the silencer BT 2.0. I have found that unless you allow permission to your phones location and storage, the app doesn't behave.

4. An app that doesn't connect to the very devices it was specifically made to control, however, is no good.Completely worthless.

5. That leads right back to my first point...this should be developed as a native app! When the connection is made, the app itself does the job it was made to do.

6. Also if you wait until the headphones tell you that after the default 2 hours, and you open the app to disable it... it will just repeat that message several times and then maybe it will, maybe it won't shut off...but it will tell you 2-7 times.

7. I am wondering if some problems are being caused by the first page that wants location permission.

8. When the Bluetooth gods smile upon you, and let them connect on the first (or fifth...) try, it is mediocre at best.

9. Out of space..Not sure what happened in the update, but 4-28-23 (before the failure of an update that I CAN'T UNDO), the app worked fine.

10. That and the fact that the product is MADE IN CHINA brings up privacy concerns for me.

11. I have a raptor which has an auto-shutoff feature that warns when there is 1min left in the preset auto-shutoff period.

1. Fix Walker's Link Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Walker's Link: Restarting the app will resolve most errors.
2. Update the Walker's Link App. Here is how:
   1. On Android goto PlayStore » Search for "Walker's Link" » Open Walker's Link » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walker's Link » click "UPDATE".
3. Clear Walker's Link app cache: Clearing cached data will force your app to retrieve the latest data directly from Walker's Link servers.
   1. On Android, goto Settings » Apps » Select "Walker's Link" » click Storage » click "Clear Cache".
4. Check Walker's Link app permissions. If any of these permissions required to use your device's features are disenabled, Walker's Link might not work.
5. Uninstall and reinstall Walker's Link. If nothing else has worked, completely uninstall Walker's Link then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Walker's Link not working

2. Fix Walker's Link Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Walker's Link be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Walker's Link not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Walker's Link may not be able to connect to the Internet when running in the background.