Contact Focus Dog Customer Service

Why should I report an Issue with Focus Dog: Productivity Timer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fancy Ventures UG (haftungsbeschränkt) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Continue doing what you're doing! It's great!i don't expect much from this but let's give it a try... edit: few minutes in the app and after a session i get hit with the premium ads, im not able to allow the automatic stop option because it requires you to get the premium option and you're able to roam through your phone while the study section is happening.

2. Some common features are locked behind a paywall, but I wouldn't mind seeing ads in the app if it means having these unlocked.This app is super helpful and keeps me motivated when I need to study! But 1 problem is how you need pro to do the smallest things! And 2, sometimes I can't hear the sound effects when I tap buttons but I really like the sounds so maybe fix that.

3. Pro removes ads for the paid versions (I believe these are the only ads in the app, probably part of the reason free is limited) and has features like unlimited time per session and the anti-cheat on-off (so you can set it to stop automatically when you close the app).

4. My criticism is valid and still stands.Free version is limited (I think the maximum amount of time per session is 25 minutes, and then you have to restart it), but Pro is cheap and is available with a one time purchase.

5. Pro+ adds fun extras like a special background.I love this app it's so cute and great for tracking how much time I spend on certain projects which is great.

6. Otherwise it's lovely and looking forward to more updatesExperiencing bugs that won't let me click the report a bug or contact dev button, and when I click the tabs it shuts the app.

7. I love that you can collect the beans to buy a meal for dogsThe theme is great, and it really does get you coming back again.

8. Though I will say that the game concept is very cute and is attractive enough to get my attention.The dog is adorable, but the ads for the premium version are way over done.

9. Please also make the opening screen more minimal and simple, just like that of forest.Brilliant app, it has helped me stay focused throughout university and I still use it now for work.

10. My only suggestion is that it'd be cool if there was a widget that goes on my home screen so I can quickly start and stop my timer.

11. However I do notice some lack of attention to detail, like the notifications with spelling errors, and general clutterness of the app menus.

1. Fix Focus Dog Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Focus Dog: Restarting the app will resolve most errors.
2. Update the Focus Dog App. Here is how:
   1. On Android goto PlayStore » Search for "Focus Dog" » Open Focus Dog: Productivity Timer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Focus Dog » click "UPDATE".
3. Clear Focus Dog: Productivity Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from Focus Dog servers.
   1. On Android, goto Settings » Apps » Select "Focus Dog: Productivity Timer" » click Storage » click "Clear Cache".
4. Check Focus Dog app permissions. If any of these permissions required to use your device's features are disenabled, Focus Dog might not work.
5. Uninstall and reinstall Focus Dog. If nothing else has worked, completely uninstall Focus Dog then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Focus Dog not working

2. Fix Focus Dog Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Focus Dog be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Focus Dog not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Focus Dog may not be able to connect to the Internet when running in the background.