Contact WHEC First Alert Weather Customer Service

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1. Since I turned off notifications, I can't even tell what the notice is for!App gives you all the local weather you need, but wakes you up in the middle of the night with stupid notifications like a 2 inch snowfall expected 2 days away, at 2 a.m. Turn off all notifications if you want to get any sleep !I really love having it on my phone it's great to have it so I can check on the weather whenever I need to .

2. However I get general updates at noon so ive turned the notifications off.Love the weather report but the NBC theme chime going off all times of the night or day, despite turning off notifications, is very annoying.

3. So many ads, weird banner things that I don't want to click on, everything so bright and garish, and why so many links to the news? I just wanted the weather!When were you guys fix the video portion of this app the video starts 3 seconds in the video stops and goes back to commercial the commercial videos play in their entirety.

4. Once the weather video starts to s in it'll stop and go back to commercial 😡I love this app, I check it every morning to see what to expect for the day and night.

5. Even 4:30 in the morning???? I turned off all notifications,,, but I still get woke up by the stupid NBC chime.

6. (It used to be fine) Now, its annoying! 6/18/21 Deleted and installed,,, turned off notifications in the app and in Android settings.

7. I hear that stupid NBC chime every time any weather alert comes out.

8. Also very annoying sounds for no reason, all the time like when I am sleeping or at work and there is no weather emergency.

9. It gives me alarms if there's bad weather coming my way what's really helps to know.Love the app.

10. I also love checking radar to see what's going on all over the country!! 👍Stupid app does not update temperature display unless I open it.

11. I just wish that daily notifications could be turned off.

1. Fix WHEC First Alert Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WHEC First Alert Weather: Restarting the app will resolve most errors.
2. Update the WHEC First Alert Weather App. Here is how:
   1. On Android goto PlayStore » Search for "WHEC First Alert Weather" » Open WHEC First Alert Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WHEC First Alert Weather » click "UPDATE".
3. Clear WHEC First Alert Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from WHEC First Alert Weather servers.
   1. On Android, goto Settings » Apps » Select "WHEC First Alert Weather" » click Storage » click "Clear Cache".
4. Check WHEC First Alert Weather app permissions. If any of these permissions required to use your device's features are disenabled, WHEC First Alert Weather might not work.
5. Uninstall and reinstall WHEC First Alert Weather. If nothing else has worked, completely uninstall WHEC First Alert Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WHEC First Alert Weather not working

2. Fix WHEC First Alert Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WHEC First Alert Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WHEC First Alert Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WHEC First Alert Weather may not be able to connect to the Internet when running in the background.