Contact NBC4 Columbus Customer Service

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1. Something changed in the lastest update that has data usage skyrocketing!This new version's notifications don't work.

2. Unless this latest version gets fixed, I'll just uninstall it to help me get out of the habit of using it everyday.You know... I have had this app for years and have mostly enjoyed it.

3. If I have to wait for the news to come on to see what is happening & what the latest updates are, then what good is this app doing? I am deleting it & very disappointed because they promote it so much that I wasted my time downloading it.

4. I have yet to find anything that is an improvement over the old version.Installed the latest update.

5. The first sentence is there, but then you get the continuing loading circle (of course waiting on a stupid ad to load!!) You already have the ads on the main page, overloading your articles with them so the page doesn't load is obnoxious advertising.

6. It it happens again I'm uninstalling the application.This was my go-to app for weather and regional news...until the latest update.

7. I've deleted it, and will stick with another station's news app.What happened?! This app was great, but all articles were not showing up on the page so I updated it and now it's a big mess.

8. The latest update is unstable and the new layout is awful on both phones.

9. But when I open the app, all those notifications pop up...useless for breaking news notifications.I love NBC but this app just does not help at all.

10. The new layout is ugly, has unwieldy navigation (in comparison to the old one), and I can't customize my location for weather anymore.

11. This updated version is terrible, and not nearly as user-friendly as the previous.

1. Fix NBC4 Columbus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NBC4 Columbus: Restarting the app will resolve most errors.
2. Update the NBC4 Columbus App. Here is how:
   1. On Android goto PlayStore » Search for "NBC4 Columbus" » Open NBC4 Columbus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NBC4 Columbus » click "UPDATE".
3. Clear NBC4 Columbus app cache: Clearing cached data will force your app to retrieve the latest data directly from NBC4 Columbus servers.
   1. On Android, goto Settings » Apps » Select "NBC4 Columbus" » click Storage » click "Clear Cache".
4. Check NBC4 Columbus app permissions. If any of these permissions required to use your device's features are disenabled, NBC4 Columbus might not work.
5. Uninstall and reinstall NBC4 Columbus. If nothing else has worked, completely uninstall NBC4 Columbus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NBC4 Columbus not working

2. Fix NBC4 Columbus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NBC4 Columbus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NBC4 Columbus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NBC4 Columbus may not be able to connect to the Internet when running in the background.