Published by Digital Film Tools, LLC

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Why should I report an Issue with reFine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital Film Tools, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

reFine Customer Insights

1. Awesome appI love this app it is so precise.

2. you tell me when are you producing anymore apps.

3. Excellent.

Steps to Troubleshoot & Fix reFine Issues

1. Fix reFine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart reFine: Restarting the app will resolve most errors.
  2. Update the reFine App. Here is how:
    1. On Android goto PlayStore » Search for "reFine" » Open reFine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for reFine » click "UPDATE".
  3. Clear reFine app cache: Clearing cached data will force your app to retrieve the latest data directly from reFine servers.
    1. On Android, goto Settings » Apps » Select "reFine" » click Storage » click "Clear Cache".
  4. Check reFine app permissions. If any of these permissions required to use your device's features are disenabled, reFine might not work.
  5. Uninstall and reinstall reFine. If nothing else has worked, completely uninstall reFine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing reFine not working


2. Fix reFine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make reFine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to reFine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, reFine may not be able to connect to the Internet when running in the background.

Reported Issues