Contact Refine Customer Service

Why should I report an Issue with Refine: Photo Animation Maker ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FROLIMITO LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I appreciate that it takes a lot to make apps like this, but uh, at least make some features free to use if you want people to get a taste of it, especially if you're gonna bombard the app with that much ads.Don't waste your time! It forced me here to rate the app to unlock a feature 🤷 ♂️ It unlocked it once, now it demands payment for anything to work and bombards you with advertising even though it doesn't work unless you pay.. You get one free picture (although I didn't get a chance to see if you can export the picture for free before it locked me out) so there's no real opportunity to try before you buy.

2. And when I opened the app, there were like 3 to 4 pages of asking you to upgrade..Disaster! The app is advertised as free, which is NOT, not even some limited use is allowed for free, nothing! When you open it the 1st you see is a pop up for subscription like around $14/week 😳 They have a 3 days free trial but even you subscribe for it, you get nothing.

3. I signed up for the free trial, and the extra features were still locked.

4. You can see 1 result but if you want to check another transformation you have to rate the app to see the result (nonsense!) and after that even you subscribed for a trial you have to actually pay $14/week.

5. The still pic filters were standard and can be found on free apps that don't solicit subscriptions.

6. So you're forced to at least do a free trial.

7. Super bogus.definitely need a refund.Can't even look at one picture to try it out, cause literally everything needs paying.

8. With the trial purchased (which would purchase a year when over) all features were to be unlocked.

9. There is incredibly low functionality for the free version.

10. Like, the ads are already too much, it pops up with every move I make, but I still need a significant amount to see one picture? Okay, no thanks.

11. Move onConversions was low definition and I wanted to try again to see if my first 2 pictures happened to be poor rendering.

1. Fix Refine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Refine: Restarting the app will resolve most errors.
2. Update the Refine App. Here is how:
   1. On Android goto PlayStore » Search for "Refine" » Open Refine: Photo Animation Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Refine » click "UPDATE".
3. Clear Refine: Photo Animation Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Refine servers.
   1. On Android, goto Settings » Apps » Select "Refine: Photo Animation Maker " » click Storage » click "Clear Cache".
4. Check Refine app permissions. If any of these permissions required to use your device's features are disenabled, Refine might not work.
5. Uninstall and reinstall Refine. If nothing else has worked, completely uninstall Refine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Refine not working

2. Fix Refine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Refine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Refine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Refine may not be able to connect to the Internet when running in the background.