Published by Digitalchemy, LLC on Nov 19, 2024

Report an issue with Currency Converter Plus.
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Why should I report an Issue with Currency Converter Plus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digitalchemy, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Currency Converter Plus Customer Insights

1. Not a deal breaker, I did purchase it to remove the ads, but maybe in a future update that will be fixed.My favorite!! Super easy and fast for multiple currency conversion.

2. Hope it allows to set several default favorite currencies to display on main page when opening app.Currently living in another country from my original home.

3. If you choose to go with US dollars you will end up paying more because they set their dollar exchange rate weekly rather than daily.Pros: One of the best ones I found.

4. It even offers charts of the exchange rate history between two currencies.

5. Allows you to customize the screen to currencies you want but also it is very easy to switch currencies.Very useful and easy to use.

6. You can see the exchange rate between up to 10 currencies at once.

7. So a quick change to their rate would save stumbling thru the calculator.

8. It wasn't listed on the main page but a quick search brought up several countries that use it.

9. I just installed the app for my upcoming Antigua vacation and I wanted to know how much Eastern Caribbean Dollars (XCD) I would need to have on hand for cabs, food, etc.

10. The ability to put in an exchange rate and get the amount.

11. I just picked India, hit the return button on my keyboard and it converted it to several different currencies.

Steps to Troubleshoot & Fix Currency Converter Plus Issues

1. Fix Currency Converter Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Currency Converter Plus: Restarting the app will resolve most errors.
  2. Update the Currency Converter Plus App. Here is how:
    1. On Android goto PlayStore » Search for "Currency Converter Plus" » Open Currency Converter Plus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Currency Converter Plus » click "UPDATE".
  3. Clear Currency Converter Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from Currency Converter Plus servers.
    1. On Android, goto Settings » Apps » Select "Currency Converter Plus" » click Storage » click "Clear Cache".
  4. Check Currency Converter Plus app permissions. If any of these permissions required to use your device's features are disenabled, Currency Converter Plus might not work.
  5. Uninstall and reinstall Currency Converter Plus. If nothing else has worked, completely uninstall Currency Converter Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Currency Converter Plus not working


2. Fix Currency Converter Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Currency Converter Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Currency Converter Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Currency Converter Plus may not be able to connect to the Internet when running in the background.

Reported Issues