Published by inkOfPixel srl

Report an issue with Valuta EX.
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Why should I report an Issue with Valuta EX - Currency converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of inkOfPixel srl to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Valuta EX - Currency converter image 1 contact Valuta EX - Currency converter image 2

Valuta EX Customer Insights

1. It does the job you expect it to and converts quickly from one currency to another, the interface is very clean and intuitive.Easy to work with, very light app, dummy proof, wish they traded FIAT, I could use some Rubles before they take off in value.Great app for working out conversion amounts pre travel.

2. Up to date conversion rates for while you are away.Fast app, remembers your last currency settings and adds are plased in the top so they don't get tapped by mistake.

Steps to Troubleshoot & Fix Valuta EX Issues

1. Fix Valuta EX Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Valuta EX: Restarting the app will resolve most errors.
  2. Update the Valuta EX App. Here is how:
    1. On Android goto PlayStore » Search for "Valuta EX" » Open Valuta EX - Currency converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Valuta EX » click "UPDATE".
  3. Clear Valuta EX - Currency converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Valuta EX servers.
    1. On Android, goto Settings » Apps » Select "Valuta EX - Currency converter" » click Storage » click "Clear Cache".
  4. Check Valuta EX app permissions. If any of these permissions required to use your device's features are disenabled, Valuta EX might not work.
  5. Uninstall and reinstall Valuta EX. If nothing else has worked, completely uninstall Valuta EX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Valuta EX not working


2. Fix Valuta EX Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Valuta EX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Valuta EX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Valuta EX may not be able to connect to the Internet when running in the background.

Reported Issues