Published by Grupo Flecha Amarilla on Nov 14, 2024

Report an issue with Primera Plus.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Primera Plus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grupo Flecha Amarilla to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Primera Plus image 1 contact Primera Plus image 2

About Primera Plus

1. Vallarta, Manzanillo, Ixtapa, etc. , o bien si deseas visitar ciudades coloniales como San Miguel de Allende, Guanajuato, Morelia, entre otras, somos tu mejor opción de viaje.

2. Adquiere tus boletos de autobús de una forma fácil y segura, viaja al centro – occidente de país visita hermosas playas como Mazatlán, Pto.

3. Viaja con Primera Plus y vive la mejor experiencia de viaje!!!

Primera Plus Customer Insights

1. the app not maintein your profile need to register all times.

Steps to Troubleshoot & Fix Primera Plus Issues

1. Fix Primera Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Primera Plus: Restarting the app will resolve most errors.
  2. Update the Primera Plus App. Here is how:
    1. On Android goto PlayStore » Search for "Primera Plus" » Open Primera Plus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Primera Plus » click "UPDATE".
  3. Clear Primera Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from Primera Plus servers.
    1. On Android, goto Settings » Apps » Select "Primera Plus" » click Storage » click "Clear Cache".
  4. Check Primera Plus app permissions. If any of these permissions required to use your device's features are disenabled, Primera Plus might not work.
  5. Uninstall and reinstall Primera Plus. If nothing else has worked, completely uninstall Primera Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Primera Plus not working


2. Fix Primera Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Primera Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Primera Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Primera Plus may not be able to connect to the Internet when running in the background.

Reported Issues