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Why should I report an Issue with Dialog Connect?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Softphone App to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Dialog Connect Customer Insights
Steps to Troubleshoot & Fix Dialog Connect Issues
1. Fix Dialog Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Dialog Connect: Restarting the app will resolve most errors.
Update the Dialog Connect App. Here is how:
On Android goto PlayStore » Search for "Dialog Connect" » Open Dialog Connect » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Dialog Connect » click "UPDATE".
Clear Dialog Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Dialog Connect servers.
Check Dialog Connect app permissions. If any of these permissions required to use your device's features are disenabled, Dialog Connect might not work.
Uninstall and reinstall Dialog Connect. If nothing else has worked, completely uninstall Dialog Connect then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Dialog Connect not working
2. Fix Dialog Connect Server issues & Internet Connection
Check network connection: An unstable Internet will make Dialog Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Dialog Connect not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Dialog Connect may not be able to connect to the Internet when running in the background.