Published by Dev47Apps on Jul 31, 2024

Report an issue with DroidCam Webcam & OBS Camera.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with DroidCam Webcam & OBS Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dev47Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact DroidCam Webcam & OBS Camera image 1 contact DroidCam Webcam & OBS Camera image 2

DroidCam Webcam & OBS Camera Customer Insights

1. I contacted the developer with an issue and received a reply very quickly.A little strange and intimating at first (especially if you don't steam) but once it gets going it's really easy to use! I have mine connected to my desktop app so I can mess with it while I'm streaming in two places! I do have a problem with my phone cameras focus, but it may also be a lightning issue I haven't solved yet.

2. When I would select 1080 resolution the image was blurry, I tried everything, even lowering the resolution wouldn't work because I guess my device or the app itself doesn't support the lower resolutions? Regardless, it also had connection issues.

3. Definitely would recommend over buying a separate camera!it's good enough I was willing to buy pro within the first 5 minutes however I would like to note that none of the tap focus functions seem to work, at least on my device.

4. It does - LOL When you're in OBS, on the Droidcam OBS source settings screen, below where you choose the device and hit activate, check the box to enable audio.

5. You will need to follow the instuctions on your mobile device to enable the USB mode, and the directions on the developer's site were easy to follow.

6. I would really like to see some more control via the PCI love this app! I stream live concerts and while I use 4 cameras running through an ATEM, this app allows me to use cellphones and tablets as additional wireless cameras during shows.

7. quick and easy fix for only $10.REVIEW TIME As a small time streamer I started looking into options to improve my camera visuals, to move away from a webcam.

8. great little app if you have a phone on hand and can't pick between/afford the wide variety of higher end cameras.

9. I feel like it is an update from being awesome again.Liked the free version and decided to pay for pro, that's where the issues started.

10. I especially like also that the device continues to capture with the screen off, even on the free, watermarked version.

11. I just don't know it yet.Used to be great but seems to have image quality and performance issues as of late/new versions of Android.

Steps to Troubleshoot & Fix DroidCam Webcam & OBS Camera Issues

1. Fix DroidCam Webcam & OBS Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DroidCam Webcam & OBS Camera: Restarting the app will resolve most errors.
  2. Update the DroidCam Webcam & OBS Camera App. Here is how:
    1. On Android goto PlayStore » Search for "DroidCam Webcam & OBS Camera" » Open DroidCam Webcam & OBS Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DroidCam Webcam & OBS Camera » click "UPDATE".
  3. Clear DroidCam Webcam & OBS Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from DroidCam Webcam & OBS Camera servers.
    1. On Android, goto Settings » Apps » Select "DroidCam Webcam & OBS Camera" » click Storage » click "Clear Cache".
  4. Check DroidCam Webcam & OBS Camera app permissions. If any of these permissions required to use your device's features are disenabled, DroidCam Webcam & OBS Camera might not work.
  5. Uninstall and reinstall DroidCam Webcam & OBS Camera. If nothing else has worked, completely uninstall DroidCam Webcam & OBS Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DroidCam Webcam & OBS Camera not working


2. Fix DroidCam Webcam & OBS Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DroidCam Webcam & OBS Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DroidCam Webcam & OBS Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DroidCam Webcam & OBS Camera may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Subject: Request for Refund on Premium App Purchase

    Dear Droid Cam OBS Customer Service,

    I hope this message finds you well. I am writing to request a refund for a recent purchase of the premium version of your app. Unfortunately, after evaluating its features, I have determined that it does not meet my current needs.

    Could you please guide me through the refund process and let me know if there are any further steps or information required on my end?

    Thank you for your understanding, and I look forward to your assistance in resolving this matter.

    Best regards,
    Will Mason
    Hiromaru@redacted

    — by William P Mason 3 months ago

  • I'd like to cancel my droidcam OBS Pro subscription due to lack of funds.

    — by GOMLVL 2 years ago

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