Published by Assistive Touch Solution on Dec 29, 2023

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Why should I report an Issue with Assistive Touch for Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Assistive Touch Solution to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Assistive Touch for Android image 1 contact Assistive Touch for Android image 2

Assistive Touch Customer Insights

1. ThanksSo far so good, one thing that i dont like is that you have to open the app repeatedly because the floating icon keep on disappearing, but unlike other assistive touch apps, it doesnt take up too much of my battery.For volume up and down, it would be nice if I could pass up and down multiple times before the overlay disappears.It is a great app for those who have problem with their home buttons and the likes i had problem with my volume button and my home button i searched for assitive touch then i found this app thanks a lotVery good app.

2. At least one in the centre can be added easily increasing the maximum number from 6 to 7.Very good work,but it doesn't float for long unless you keep opening the app repeatedly,apart from this great app keep on with the good work.Its good,But I have a problem,like others,They dont want to click the app to open the assistive touch,when I remove it from my Recent Apps it will disappear,There are so many comments that they have a problem like this but I think ur just ignoring itIt a very good up but doesn't stay on the screen for it disappears after a short period of time.

3. To keep it on my phone for long term.. thanks one again.. cheers... Good jobIts' good but the icon display is not consistent specially when the screen is locked unless you reactivate before it will deplay kindly check and work on it.

4. I'm a new user to this app and I can say it functions well, although one thing i have a problem with is that everytime the icon is in display it usually disappears like a transparent bubble and i had to find it all over my screen to restore its appearance again, please fix this;> i maximize the transparency so I can see it but doesn't do its job well.

5. But overall its a great app! And can you please add more icons like cute stickers? Or maybe a button where you can put a custom image to it? Thnx!My oneplus 6t volume key was damaged it was very difficult to control them.

6. But found this app much better & simple.. also upgraded to VIp to avoid adds just for ₹60 which is the best part.. so cheap.. thank you so much.. just one suggestion please make sure their is updates available for this app.

7. There are many similar apps available.

8. In the layout more options should be added.

Steps to Troubleshoot & Fix Assistive Touch Issues

1. Fix Assistive Touch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Assistive Touch: Restarting the app will resolve most errors.
  2. Update the Assistive Touch App. Here is how:
    1. On Android goto PlayStore » Search for "Assistive Touch" » Open Assistive Touch for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Assistive Touch » click "UPDATE".
  3. Clear Assistive Touch for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Assistive Touch servers.
    1. On Android, goto Settings » Apps » Select "Assistive Touch for Android" » click Storage » click "Clear Cache".
  4. Check Assistive Touch app permissions. If any of these permissions required to use your device's features are disenabled, Assistive Touch might not work.
  5. Uninstall and reinstall Assistive Touch. If nothing else has worked, completely uninstall Assistive Touch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Assistive Touch not working


2. Fix Assistive Touch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Assistive Touch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Assistive Touch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Assistive Touch may not be able to connect to the Internet when running in the background.

Reported Issues