Published by Assistive Touch Team

Report an issue with Assistive Touch Swipe.
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Why should I report an Issue with Assistive Touch Swipe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Assistive Touch Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Assistive Touch Swipe Customer Insights

1. Team, please resolve this issue at the earliest.Ok to be honest this screen recorder sucks.liie when ever I click on the button to record it it goes away and I check to see if it saved and it didn't it doesn't even record the screen!and there are to many ads in my face while I'm trying to figure out how to save the stuff that I make!it's just the ads don't pop up they are there for the hole time!and I can't click haƱf of the stuff cause if that!I really wouldve really enjoyed this but it just doesn't work.Immediate glitch with rapid-fire images flashing between ads.

2. When I hit record the notification shows on screen, but as soon as I touch the screen (click on any icons etc) the notification screen where you can stop the recording dissapears making it impossible to stop recording and after checking storage, didn't actually record anything.

3. I support the best developers, reject the rest.Umm.. The app is pretty cool..i feel like I'm using an iPhone.. But it has a lacking which is.. as soon as I click the HOME Button of this app(when my phone is locked).the phone gets unlocked without any kind of passwords I've set earlier... So you see..you set passwords or any other security stuffs to unlock your phone and any random guy can still open your phone very easily!.

4. This enables me to access most control and my frequently used apps with just the touch of my thumb - and without having to stretch my hands across the large screen.

5. The one issue I have been facing is that the dot automatically moves to left of the screen every time the screen goes into landscape mode.

6. My mother-in-has trouble setting the physical buttons on her phone, and my mother has trouble using her hands.Found this app while searching for a replacement to another smart touch app.

7. The only issue I'm having, now, is the screen icon is slow to respond.

8. This is just my honest reccomendation Anyway, I'm thankful for this app.The main function of app works fine but screen recording has a bug.

9. That's where the app needs to be updated!.. Thank you(1) If only dark mode was available (2) better than the other assistive touch in some ways (3) Too many ads.

10. Thus far there are three instances of it on my tablet - versions 3.1.31, 3.92, and 2.7.09. Ads are everywhere and disruptively obtrusive - flashing, changing colors, and overall annoying! There are so many distractions that I'm sure I haven't completed the setup of any installation.

11. I would like to see the ability to set a custom icon to display on the screen.

Steps to Troubleshoot & Fix Assistive Touch Swipe Issues

1. Fix Assistive Touch Swipe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Assistive Touch Swipe: Restarting the app will resolve most errors.
  2. Update the Assistive Touch Swipe App. Here is how:
    1. On Android goto PlayStore » Search for "Assistive Touch Swipe" » Open Assistive Touch Swipe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Assistive Touch Swipe » click "UPDATE".
  3. Clear Assistive Touch Swipe app cache: Clearing cached data will force your app to retrieve the latest data directly from Assistive Touch Swipe servers.
    1. On Android, goto Settings » Apps » Select "Assistive Touch Swipe" » click Storage » click "Clear Cache".
  4. Check Assistive Touch Swipe app permissions. If any of these permissions required to use your device's features are disenabled, Assistive Touch Swipe might not work.
  5. Uninstall and reinstall Assistive Touch Swipe. If nothing else has worked, completely uninstall Assistive Touch Swipe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Assistive Touch Swipe not working


2. Fix Assistive Touch Swipe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Assistive Touch Swipe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Assistive Touch Swipe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Assistive Touch Swipe may not be able to connect to the Internet when running in the background.

Reported Issues