Published by Assistive Touch Team on Jan 14, 2024

contact Assistive Touch for Android Chat with our AI-based Assistive Touch Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Assistive Touch?



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Why chat with our AI Assistive Touch Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Assistive Touch.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The floating button is nowhere to be found on the screen and I need to open the application again and go to settings to turn on the accessibility of the app.

2. You start getting ads popping up, and advertisements in your notifications... the app is okay if you use it for a day or two, but I can't see someone using the free version for a longer period, unless they have high tolerance for annoying adsThis app is pretty good, it's just for the experience I've had.

3. Thus far there are three instances of it on my tablet - versions 3.1.31, 3.92, and 2.7.09. Ads are everywhere and disruptively obtrusive - flashing, changing colors, and overall annoying! There are so many distractions that I'm sure I haven't completed the setup of any installation.

4. Can't access the 2nd menu screen from the button (or from the 1st menu), but that's OK, I don't really need it.

5. No record button.Ever since I got my phone I've had to press the volume n off button to take a screenshot but now all I've got to do it double tap the button at the side.

6. I had a very specific need, my power button was broken and I wanted something to imitate that functionality.

7. Such scammers (!) ...I unsubscribed & uninstalled before my trial period ended.I would rate it a decent rating, but for some sort of reason, there is no Record option.

8. You can customize it to your liking, and overall it's quick and easy, like screenshotting there is a cool animation nothing crazy, and u can easily crop, edit, share and screen recording.

9. :) Thanks for the great device tool!It helped when my home button didn't work.

10. However, if you offer the ability to change colors, it should be for both button AND background, at least IMHO anyway.

11. the ads are short and not annoying, these other users keep complaining but it's so the maker earns $$$ only in app not overlay.

Steps to Troubleshoot & Fix Assistive Touch Issues

1. Fix Assistive Touch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Assistive Touch: Restarting the app will resolve most errors.
  2. Update the Assistive Touch App. Here is how:
    1. On Android goto PlayStore » Search for "Assistive Touch" » Open Assistive Touch for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Assistive Touch » click "UPDATE".
  3. Clear Assistive Touch for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Assistive Touch servers.
    1. On Android, goto Settings » Apps » Select "Assistive Touch for Android" » click Storage » click "Clear Cache".
  4. Check Assistive Touch app permissions. If any of these permissions required to use your device's features are disenabled, Assistive Touch might not work.
  5. Uninstall and reinstall Assistive Touch. If nothing else has worked, completely uninstall Assistive Touch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Assistive Touch not working


2. Fix Assistive Touch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Assistive Touch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Assistive Touch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Assistive Touch may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Geo

I can't delete it my dad tried but he can't we did what we can do it can't delete I tried to uninstalled it said on my tab can't delete