Contact Companion Customer Service

Why should I report an Issue with Companion for Apex Legends?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CWJApps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app is being continuously updated with new features so if you have any suggestions please don't hesitate to get in touch.

2. This is just a application developed by a player of Apex Legends for other players.

3. This app is not affiliated with or sponsored by Electronic Arts Inc.

4. This app is not associated/affiliated with Respawn Entertainment in any way.

5. This App aims to be fully compliant with all the Electronic Arts policies, if there is any concern regarding the compliance, please contact us with the details.

1. Good idea, but gears tab is WAAAY out dated, the stat trackers are absolutely terrible don't even have all the info or all the legends, pretty much all your info on here is out dated just some maintenance and some updating of info and it would be a great app and I may reinstall, oh and don't put banner ads where it covers Info at the bottom of the screenVery good, clean app.

2. I would make it much smaller and have the scrolling news feature as the main part.good idea for an app and love the concept but really does need an update, especially with season 10 out now, its roughly 5 seasons behind.

3. And you can check how many kills you have with your legend but it won't even properly update - so it's a waste! Useless you can't even sign in!I love the app just wish it was update with track keeping, its way behind on my stats, but other then that love the app all aroundLmao, if there was a 0 star option, id use it.

4. Its soooo outdated making the entire app usless.The app dont show all the legends statutes and dont show current uptodate statusWell the app definatley has useful info.

5. if it got an update, it'd be 5 stars!Maybe if a POI list and a short description of each named map location was added I would give it a 5 star Edit: The addition of a POI tab has taken my review from 4 to 5 stars.

6. But...were in season 9 and this is well..season 5 lol all i am asking to fo is update itIts good, but needs updates, pls do it.

7. It's not like you get to see things on your account it's basically just a website that tells you the latest news on Apex Legends.

8. Like I said you can't buy your legends or Apex packs or anything all you can do is see the latest updates.

9. Only issue is the guide link on front page is HUGE and when clicked is basically a synopsis for the game rather than a guide.

10. This idea is great...but the app is completely garbage.

11. You can't do anything on it compared to other games apps .

1. Fix Companion Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Companion: Restarting the app will resolve most errors.
2. Update the Companion App. Here is how:
   1. On Android goto PlayStore » Search for "Companion" » Open Companion for Apex Legends » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Companion » click "UPDATE".
3. Clear Companion for Apex Legends app cache: Clearing cached data will force your app to retrieve the latest data directly from Companion servers.
   1. On Android, goto Settings » Apps » Select "Companion for Apex Legends" » click Storage » click "Clear Cache".
4. Check Companion app permissions. If any of these permissions required to use your device's features are disenabled, Companion might not work.
5. Uninstall and reinstall Companion. If nothing else has worked, completely uninstall Companion then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Companion not working

2. Fix Companion Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Companion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Companion not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Companion may not be able to connect to the Internet when running in the background.