Published by ROOM8, Inc.

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Why should I report an Issue with ROOM8: Roommates & Apartments?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ROOM8, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ROOM8 Customer Insights

1. "Please ensure you're using the latest version of the app" Of course I am using the latest version, I just installed it and tried to post and it didn't work.I wasn't actually looking for a space to live when I downloaded this, I only wanted to see what it was about and it is a great app for viewing housing in pretty much any area.

2. Additional filters for the last time a user was active should be extended to a month, and lastly if a user has been inactive for more than a month it should send reminders or something so that they update their listing.

3. ROOM8 gives the impression that if I lived on the moon as it is now with a $10 rent budget, the app would still try and find a match for me lbs.There is no way to deactivate/delete my account from the app even tho Q&A gives directions to do so - there is no gear icon or option in the app.

4. It also appears to be entirely free to use, which is great.This app needs to have a setting where it removes old listings that haven't been updated for at least three months.

5. Zero stars if I could due to frustration and wasted time messing with .io apps.For now, I'm going to give Room8 a three star.

6. Not just the few listed on the appLove this app! i just moved to the area and had no idea where to start with finding a place or roommates.

7. I really like the idea of this app! Unfortunately, I am unable to enjoy or use it because it continually crashes after running for about 10 minutes, and the "find properties" section never loads whenever I actually select individual properties to check out.

8. The filters feature was super useful for matching with potential roommates and all of the apartments listed on here were auper high quality.

9. Advertise! I'm pretty sure there are other people looking for roommates.

10. What about Louisville? Or the other major cities? You guys also need to branch out more to other people.

11. I'm moving into a shiny new place with 2 roommates i really like next month and im sooooooo excited.

Steps to Troubleshoot & Fix ROOM8 Issues

1. Fix ROOM8 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ROOM8: Restarting the app will resolve most errors.
  2. Update the ROOM8 App. Here is how:
    1. On Android goto PlayStore » Search for "ROOM8" » Open ROOM8: Roommates & Apartments » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ROOM8 » click "UPDATE".
  3. Clear ROOM8: Roommates & Apartments app cache: Clearing cached data will force your app to retrieve the latest data directly from ROOM8 servers.
    1. On Android, goto Settings » Apps » Select "ROOM8: Roommates & Apartments" » click Storage » click "Clear Cache".
  4. Check ROOM8 app permissions. If any of these permissions required to use your device's features are disenabled, ROOM8 might not work.
  5. Uninstall and reinstall ROOM8. If nothing else has worked, completely uninstall ROOM8 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ROOM8 not working


2. Fix ROOM8 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ROOM8 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ROOM8 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ROOM8 may not be able to connect to the Internet when running in the background.

Reported Issues