Contact SpareRoom UK Customer Service

Why should I report an Issue with SpareRoom UK?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SpareRoom to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Giving 2 stars because cause is good, but app work is useless in practicality.The app is nice but it doesn't make sense for people to upgrade if they're looking for a place.

2. When I tried to pause the app wouldn't allow me to do it and also couldn't find a place to move in to even with the upgrade.95% people dont reply to messages.

3. I have successfully used this app once to find a place so there are some decent people out there on the app.This app allows for easy communication with other possible tenants, landlords etc, great options to meet your specific needs.

4. So not a good thing.. In my case, i have sent messages to more than 50 people from last 1 month, but not a single person replied like a human.

5. I understand if they're posting an advert but it seems like a rip off to upgrade only to contact for some adverts.Still cannot choose the price to be displayed by month or week.

6. Thank you SpareRoom Uk for creating an app that is user-friendly and relatively safe.Opted for the 4-week upgrade option with one time pause and success guarantee.

7. I've never paid for the upgraded account as it doesn't seem worth it if people rarely respond.

8. No reply at all... Also people mislead people by providing terms and conditions.

9. Would be helpful if the ad is read and clearly understood to avoid time wasting requests.Good interactive app.

10. The chat feature means you can get to know people a little before meeting them.

11. Surprised they still don't care to fix thisReally good way to find housemates.

1. Fix SpareRoom UK Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SpareRoom UK: Restarting the app will resolve most errors.
2. Update the SpareRoom UK App. Here is how:
   1. On Android goto PlayStore » Search for "SpareRoom UK" » Open SpareRoom UK » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SpareRoom UK » click "UPDATE".
3. Clear SpareRoom UK app cache: Clearing cached data will force your app to retrieve the latest data directly from SpareRoom UK servers.
   1. On Android, goto Settings » Apps » Select "SpareRoom UK" » click Storage » click "Clear Cache".
4. Check SpareRoom UK app permissions. If any of these permissions required to use your device's features are disenabled, SpareRoom UK might not work.
5. Uninstall and reinstall SpareRoom UK. If nothing else has worked, completely uninstall SpareRoom UK then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SpareRoom UK not working

2. Fix SpareRoom UK Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SpareRoom UK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SpareRoom UK not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SpareRoom UK may not be able to connect to the Internet when running in the background.