Contact Ease Mouse Customer Service

Why should I report an Issue with Ease Mouse?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CREA Software Systems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However I wish this app would include a way to make the mouse bigger/smaller & also a way to change its colour or have it noticeable on black backgrounds (maybe a white outline should enable on black backgrounds?)..the red X should be optional still as it maybe useful though.Swipe feature gets disabled in home screen and cannot swipe to next app page when ease app is enabled.

2. I had issues, but the problem was with my device, not the app.Plz remove red lines and plz add another way to start without external mouse but with primary keyboard.the option the motion threshold /if the mouse moves beyond its motion plz add target size with a circle and remove pixels.THIS APP PUT MY DEVICE INTO A BOOT LOOP!! I enabled requested permissions then the big cross immediately appeared and the device entered a boot loop.

3. I can't tell where I'm dragging to - it would be better if it starts the drag immediately and follows the cursor.Great app! Just wish for more options, I myself am not disabled.. but I installed this app because my 'Android TV' has no way to change the mouse input.

4. Just put a banner.. yes you finally are using you're brain INSIDE THE APP WE ARE CURRENTLY ON.Extremely important, useful and easy application, I wish it was cheaper to buy, great job for any disabled user, thank you so much, keep goingSUCKS! Caught hell trying to turn off.

5. How to forcefully enable the swipe feature in games and disable red lines? Cant see any option.Very cool especially if you have a cracked screen with pieces falling out.

6. I use a Quha head mouse and I am able to use various android devices with this app.

7. Don't use on Android tv device!!!Works great, it does everything it promises.

8. - I use this app to find the small mouse cursor I have on my TV.

9. Install this before your screen stops working.Beware just don't install this ad infected app.

10. I have been using this app for a few years now and it does a decent job.

11. Only complaint is dragging.

1. Fix Ease Mouse Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ease Mouse: Restarting the app will resolve most errors.
2. Update the Ease Mouse App. Here is how:
   1. On Android goto PlayStore » Search for "Ease Mouse" » Open Ease Mouse » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ease Mouse » click "UPDATE".
3. Clear Ease Mouse app cache: Clearing cached data will force your app to retrieve the latest data directly from Ease Mouse servers.
   1. On Android, goto Settings » Apps » Select "Ease Mouse" » click Storage » click "Clear Cache".
4. Check Ease Mouse app permissions. If any of these permissions required to use your device's features are disenabled, Ease Mouse might not work.
5. Uninstall and reinstall Ease Mouse. If nothing else has worked, completely uninstall Ease Mouse then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ease Mouse not working

2. Fix Ease Mouse Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ease Mouse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ease Mouse not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ease Mouse may not be able to connect to the Internet when running in the background.