Published by OK soft on Nov 17, 2023

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Why should I report an Issue with Virtual on-screen mouse?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OK soft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Virtual on-screen mouse image 1 contact Virtual on-screen mouse image 2

About Virtual on-screen mouse

1. The mouse key can move the mouse cursor precisely. 3: Long click option If you press and hold the mouse for more than 1 second, the drawing mode is activated, and if you press and hold for a longer time, it can be hidden. 4: Auto-click allows you to click after a few seconds after the mouse cursor moves and stops. 5: Clicking one button moves only the cursor, which is useful when giving a lecture. 6: There are other decoration options, such as changing the mouse color and changing the image.

2. You need to find the app in the permission settings and allow it to be able to click the mouse. 2: Click the Advanced Features button on the 6th line.

3. When using a tablet with a large screen or a smartphone with one hand, you can click all the way to the corner with the mouse.

4. Using the mouse keys allows you to click without dragging.

5. Of the mouse types, the voice mouse clicks with sound and the gliding cursor can be fine-tuned using a moving bar.

6. The gliding cursor is clickable with precision and can be clicked via sound. 1: Click the second line permission and click OK.

7. Accessibility services are required when clicking on the screen with the mouse.

8. I don't know why, but please click the permission button in the 5th row to remove the accessibility permissions you have set.

9. Mouse key allows you to move the mouse by pressing a key.

10. You can turn the mouse on and off through the widget, and you can also turn it on and off from the notification bar.

11. If you are using Android 8. 1 or lower, you must disable accessibility permissions to uninstall the app.

Virtual on-screen mouse Customer Insights

1. Edit: Ok, that thing I mentioned at the very beginning was just a bug that I ended up fixing myself.*Warning* Guys I can't delete this app.It says that turn on permission if there is an essue for uninstalling so I turn on the permission than I tried to uninstall but the same thing I can't delete now this app will be in my phone for lifetime.DON'T DOWNLOAD THIS APP!I love the app so much it's my go to cause my phone has touch issues so this is my go to plus it's free and it makes phones so much interesting so if your looking for a free mouse app I recommend this app!🙃😄😃😀🤭😙Thanks to this app, I can finally press the middle of my screen without it, this phone would still be annoying, this is the best app for a phone that has a part that cannot be pressed.

2. TOTALLY RECOMMEND THIS APP.This curser is nice but It is not functionable we can just move all over the screen it can't open anything thing or perform any taskI can say that this app solves my problem with broken touchscreen beautifully.

3. I recommend this app for anyone with a part of the touchscreen not responding, as the only other way is to replace the screen or root the phone to resize the screen.

4. I would definitely give it a five star if the bug where when it gets stuck and you have to turn it on and off again was fixed! But definitely recommend!Ok, it's lost a star, because I found out that the cursor is skinnier than it should be.

5. However, the face recognition feature, while looks cool, is more hassle than it is actually useful.this app really help me a lot.. thank u for creating this... God bless your day... edit : plz keep upgrading this app, make this app a lot better with some more improvements..best of the best ever downloaded.

6. There are some issues where it gets stuck and the screen freezes for about two seconds, but my device always does that.

7. Love the mouse, and I especially liked the option where you can choose the sizes of the mouse.

8. You can turn it on and off anytime you would like.

9. Also, the movement isn't really the smoothest, but nonetheless, it's still a great app.

10. This is a very nice app.

Steps to Troubleshoot & Fix Virtual on-screen mouse Issues

1. Fix Virtual on-screen mouse Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Virtual on-screen mouse: Restarting the app will resolve most errors.
  2. Update the Virtual on-screen mouse App. Here is how:
    1. On Android goto PlayStore » Search for "Virtual on-screen mouse" » Open Virtual on-screen mouse » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtual on-screen mouse » click "UPDATE".
  3. Clear Virtual on-screen mouse app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtual on-screen mouse servers.
    1. On Android, goto Settings » Apps » Select "Virtual on-screen mouse" » click Storage » click "Clear Cache".
  4. Check Virtual on-screen mouse app permissions. If any of these permissions required to use your device's features are disenabled, Virtual on-screen mouse might not work.
  5. Uninstall and reinstall Virtual on-screen mouse. If nothing else has worked, completely uninstall Virtual on-screen mouse then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Virtual on-screen mouse not working


2. Fix Virtual on-screen mouse Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Virtual on-screen mouse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Virtual on-screen mouse not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Virtual on-screen mouse may not be able to connect to the Internet when running in the background.

Reported Issues

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