Published by Google LLC on Nov 5, 2024

Report an issue with Contacts.
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Why should I report an Issue with Contacts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Contacts Customer Insights

1. The app also provides useful features like automatic contact backup and merge duplicates.Can't customize contacts I've accidentally sent messages to the wrong person because I've associated a color to a particular person.

2. It's simple, when I hit Favorites can't you automatically clear the search?On older versions of Android, you were able to manually change the color that a contacts first initial would be displayed over.

3. Why would repeating the same X number of colors for contacts ever be a good idea? This isn't an Apple phone, give me some damn control!!I want to be able to easily back my contacts up to a micro SD card w/o having to download another app.

4. One of the standout features of the app is its integration with other Google services, such as Gmail and Google Drive, which allows you to quickly add and sync contacts across multiple devices.

5. Without this app I might be able to get messages and calls.The Contacts app by Google is an essential tool for managing contacts on your Android device.

6. One star.No option to display only contacts with phone numbers, one of the most basic features in every contacts app in every other phone I've ever had.

7. However, I just wanted to suggest one small improvement, it would be great if you could add a "Blood Group" field in the contacts so it would be easier to track the blood groups of our near and dear ones, so it helps at the time of an emergency.

8. 10/13: Every update erases contacts that haven't been synced and it turns on "Sync to Google Account" immediately.

9. Thanks in advance if the feature gets added.This app is amazing! It allows contacts to access contacts that you haven't saved on your device.

10. And it just makes it so much easier whenever you have a phone that breaks or goes missing you don't loose your contacts with it.

11. It provides a simple and intuitive interface that makes it easy to view, add, and edit contacts.

Steps to Troubleshoot & Fix Contacts Issues

1. Fix Contacts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Contacts: Restarting the app will resolve most errors.
  2. Update the Contacts App. Here is how:
    1. On Android goto PlayStore » Search for "Contacts" » Open Contacts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Contacts » click "UPDATE".
  3. Clear Contacts app cache: Clearing cached data will force your app to retrieve the latest data directly from Contacts servers.
    1. On Android, goto Settings » Apps » Select "Contacts" » click Storage » click "Clear Cache".
  4. Check Contacts app permissions. If any of these permissions required to use your device's features are disenabled, Contacts might not work.
  5. Uninstall and reinstall Contacts. If nothing else has worked, completely uninstall Contacts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Contacts not working


2. Fix Contacts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Contacts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Contacts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Contacts may not be able to connect to the Internet when running in the background.

Reported Issues