Contact Moonpig Birthday Cards & Gifts Customer Service

Why should I report an Issue with Moonpig Birthday Cards & Gifts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Moonpig.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With Moonpig you can make someone’s day without even leaving the sofa. · Find the perfect card for any occasion: Birthday cards, personalised birthday cards, anniversary cards, thank you cards and get-well cards – we’ve got all of these and many more. · Make it personal: Choose from thousands of cards where you can upload your own photos and customise your text. · Choose your size: We have standard, large, and giant birthday cards, and even postcards too. · Send your birthday card on the go: You can send it straight to their letterbox or back to you to sign (if you choose this option we’ll pop in an extra envelope). · Send personalised cards anywhere in the world: We’ve got delivery options to suit you, whether you need it to arrive ASAP or on a specific date. · Birthday cards from the brands you love: We've got thousands of cards for men, women and children.

2. While we currently only deliver these items to the UK, if you have loved ones there this is the app for you! · Fresh flowers for every occasion: With Moonpig Flowers you can send beautiful bouquets and plants to anyone, anywhere. · Add your own handwritten message by taking or uploading a picture from your phone. · Upload images to online cards and photo gifts straight from your phone.

3. Find everything from Disney cards to DC Comics and Harry Potter. · Send gifts to the UK: As well as cards we have balloons, personalised mugs, toys and games, food and drink gifts, letterbox gifts and more.

4. We have plenty of pre-written greeting card messages on the app to get you started. · Use the in-app live chat to discuss any queries you have with Customer Services. · Access exclusive offers only available to app customers. · Checkout safely and securely using Google Pay or debit/credit cards.

5. Browse thousands of birthday cards, upload photos and handwritten messages, and set birthday reminders so you never forget!

6. The Moonpig app is so much more than a birthday card app; whether you’re sending thinking-of-you flowers, personalising the perfect gift or setting birthday reminders, we’ve made it simple.

7. It’s never been easier to send flowers, cards and gifts straight to their door.

8. We deliver your cards worldwide, so you’re never more than a few taps away from the people you love.

9. Make sure you enable notifications! · Create a group card by inviting people to add their messages using a unique link. · Always get stuck on what to write?

10. Zoom, rotate and crop them to size. · Set birthday reminders – use it as a countdown and never miss someone's special day again.

11. You’ll even get 30% off your first card when you download the app! It’s a no-brainer. · Stay connected, wherever you are: No stamp? No problem.

1. Brilliant quality cards.unfortunately, they don't have enough options on all sides of the card, the print was a bad quality with marks on it.

2. A totally custom 'clipart' style of card would be nice, but I'm always asking for more than I have haha! It's a good app and the best I've used so far.I've used moonpig for well over 10 years now & it's fabulous.

3. Also experienced a technical glitch where it struggled to add the card to my cart but thankfully I had saved a draft which I was able to retrieve.

4. inside the card, even the white background on the left had some colour stains from the black photo on the right that made it look tacky and cheap.

5. I reached out to the live chat and they sorted another card (with envelope) at no extra cost which will be here in time to give, really appreciated.

6. It would be good to be able to enlarge the script on the back of card..to check for typos.

7. Makes the picking photos process ensure as if the app linked to your device.The Moonpig app just got even better! I thought it was good before but it's notched itself up again with the introduction of stickers - which is a great development.

8. move on to the next card app!As far as customising and sending cards goes, I'd say this is the standard.

9. Adding addresses is helpful and the options adding text to the card are very much appreciated.

10. Only down side is the technical glitches, was able to use emojis and then it crashed and lost my draft stated that some of the characters were not compatible and so I had to start from scratch.

11. Other than this, great prices and a wonderfully creative selection.Very good to use... especially now the text boxes do not have " add your message here".

1. Fix Moonpig Birthday Cards & Gifts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Moonpig Birthday Cards & Gifts: Restarting the app will resolve most errors.
2. Update the Moonpig Birthday Cards & Gifts App. Here is how:
   1. On Android goto PlayStore » Search for "Moonpig Birthday Cards & Gifts" » Open Moonpig Birthday Cards & Gifts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moonpig Birthday Cards & Gifts » click "UPDATE".
3. Clear Moonpig Birthday Cards & Gifts app cache: Clearing cached data will force your app to retrieve the latest data directly from Moonpig Birthday Cards & Gifts servers.
   1. On Android, goto Settings » Apps » Select "Moonpig Birthday Cards & Gifts" » click Storage » click "Clear Cache".
4. Check Moonpig Birthday Cards & Gifts app permissions. If any of these permissions required to use your device's features are disenabled, Moonpig Birthday Cards & Gifts might not work.
5. Uninstall and reinstall Moonpig Birthday Cards & Gifts. If nothing else has worked, completely uninstall Moonpig Birthday Cards & Gifts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Moonpig Birthday Cards & Gifts not working

2. Fix Moonpig Birthday Cards & Gifts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Moonpig Birthday Cards & Gifts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Moonpig Birthday Cards & Gifts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Moonpig Birthday Cards & Gifts may not be able to connect to the Internet when running in the background.