Contact EV3 Simple Remote Customer Service

Why should I report an Issue with EV3 Simple Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ferdinand Stueckler to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After connecting the LEGO Mindstorms EV3 brick, buttons will control the engines.

1. I insist everybody to go there.The actual lego remote app Is crap compared to this, much easier to control and you can actually change the power, rather than always speeding off at light speedI have been searching for so long just to find a controller for my EV3 robot.

2. Would be better if there is pivot for both sides instead of just onesimple and more capable than the originalOut of date Not connectingGood app for Lego mindsetgood very very goodI study in futurite and this app really helped us.

3. This app is actually made by a student in the same futurite classes.

4. Works as intended.

1. Fix EV3 Simple Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EV3 Simple Remote: Restarting the app will resolve most errors.
2. Update the EV3 Simple Remote App. Here is how:
   1. On Android goto PlayStore » Search for "EV3 Simple Remote" » Open EV3 Simple Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EV3 Simple Remote » click "UPDATE".
3. Clear EV3 Simple Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from EV3 Simple Remote servers.
   1. On Android, goto Settings » Apps » Select "EV3 Simple Remote" » click Storage » click "Clear Cache".
4. Check EV3 Simple Remote app permissions. If any of these permissions required to use your device's features are disenabled, EV3 Simple Remote might not work.
5. Uninstall and reinstall EV3 Simple Remote. If nothing else has worked, completely uninstall EV3 Simple Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EV3 Simple Remote not working

2. Fix EV3 Simple Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EV3 Simple Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EV3 Simple Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EV3 Simple Remote may not be able to connect to the Internet when running in the background.