Contact Nextcloud Talk Customer Service

Why should I report an Issue with Nextcloud Talk?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nextcloud to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use Nextcloud Talk to have one-on-one or group audio or video calls, create or join web conferences and send chat messages.

2. Nextcloud is a private, self-hosted file sync and communication platform, designed to put you back in control over your data.

3. The Nextcloud Talk app requires a Nextcloud Talk server to function.

4. It runs on a server of your choice, be it at home, at a service provider or in your enterprise, and gives you access to your documents, calendars, contacts, email and other data.

5. Nextcloud is fully open source, giving you the option to extend them for your own use, participate in their development or simply verify they do what we promise.

6. You can share with others even across different Nextcloud servers and work together on documents.

7. Nextcloud Talk is easy to use and will always be completely free!

8. Millions of users use Nextcloud daily at businesses and homes around the world.

9. All communication is fully encrypted and mediated by your own server, providing the highest degree of privacy possible.

10. Business users rely on the professional support of Nextcloud GmbH, making sure they have a fully supported, enterprise-ready platform for productivity and collaboration, fully under control of their IT department.

1. I sometimes have to close and re-open a chat to get new messages.Edit: thanks for the suggestion to disable the translate feature in OpenAi integration settings Original issue: App crashing in a loop after latest update when entering conversations; running Talk 17.0.0 on Android 13 on Samsung Galaxy A53 5GApp is working quite well and would fit my needs for the time being.

2. I briefly tried the beta app, and then started having notification problems, and inability to join calls between a mobile device and the web app.I noticed other comments about missing notifications - I experience this as well.

3. I am hoping though, that the app notification issues can be ironed out in the near term.I would like to see the app be able access the the phone's photos, downloads, and other stuff like other messaging apps.

4. Also, it lacks the ability to take and share pictures with the mobile device camera in chat, and share on-device files not in nextcloud.

5. For the quick on my review ill give it 4 th star! thx NextcloudText and voice seems to work well, but I'm having problems getting video to work properly.

6. The "grant access" problem was a server setup issue that I fixed by modifying the server's config.php. I'm guessing the voice/video issue is also a server setup issue, but I have not figured it out yet.

7. I am very excited about the nextcloud talk feature, and while annoyed at my ability to get the server configured, I don't want to give a low rating on this app for those issues.

8. However there is a behavior that is extremely frustrating, if switching back to the app from another or canceling a send file dialogue, all of my typed message is lost when it returns to the conversation view on its own.Running NC 17 and trying this on multiple platforms/devices.

9. Keep it up with matching features for other alternatives (telegram) and I will switch.I installed the Nextcloud snap on an Ubuntu 20.04 VM, and placed it behind a reverse proxy on my LAN.

10. Also had the grant access error that another poster described, and I am not able to send/receive voice or video when either of the connecting clients are outside my LAN.

11. Biggest thing preventing me from using it is unable to send locally stored files (photos videos etc) - can only send files stored in the cloud.

1. Fix Nextcloud Talk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nextcloud Talk: Restarting the app will resolve most errors.
2. Update the Nextcloud Talk App. Here is how:
   1. On Android goto PlayStore » Search for "Nextcloud Talk" » Open Nextcloud Talk » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nextcloud Talk » click "UPDATE".
3. Clear Nextcloud Talk app cache: Clearing cached data will force your app to retrieve the latest data directly from Nextcloud Talk servers.
   1. On Android, goto Settings » Apps » Select "Nextcloud Talk" » click Storage » click "Clear Cache".
4. Check Nextcloud Talk app permissions. If any of these permissions required to use your device's features are disenabled, Nextcloud Talk might not work.
5. Uninstall and reinstall Nextcloud Talk. If nothing else has worked, completely uninstall Nextcloud Talk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nextcloud Talk not working

2. Fix Nextcloud Talk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nextcloud Talk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nextcloud Talk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nextcloud Talk may not be able to connect to the Internet when running in the background.