Contact CLOUDMED iCARE Customer Service

Why should I report an Issue with CLOUDMED iCARE?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cloudmed Developer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. " Attempt to invoke virtual method boolean.java.lang....... on a null subject reference." will update review after fix Update July 29, 2021 Without subscription you cannot access your journal and there's no way to keep your measured parameters.App seems to be busted.

2. Just don't purchase the device and the premium subscription.It worked a couple of times.... I pay subscription, I get in error message.

3. Support please investigate my error message that requests me to contact you!My experience is same as some other users.

4. The yearly subscription that I habe already paid is a waste and now I am not even sure if I can use the device.The app came with a device on from Indigogo.

5. Also more syncing ability with the big 3 and some of the up-and-comers.Latest update installed June 20,2021 fixed connection problems.

6. Keeps saying the Bluetooth connection is lost but other apps that use Bluetooth work fine.

7. I got 1 reply for advising to unpair the device with the apps and pair again.

8. I messaged them with a screenshot and was told to reboot the device.

9. There is no detailed mention about how to reboot the device.

10. The device seems great.

11. I am getting an error message to contact cloudmed.

1. Fix CLOUDMED iCARE Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CLOUDMED iCARE: Restarting the app will resolve most errors.
2. Update the CLOUDMED iCARE App. Here is how:
   1. On Android goto PlayStore » Search for "CLOUDMED iCARE" » Open CLOUDMED iCARE » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CLOUDMED iCARE » click "UPDATE".
3. Clear CLOUDMED iCARE app cache: Clearing cached data will force your app to retrieve the latest data directly from CLOUDMED iCARE servers.
   1. On Android, goto Settings » Apps » Select "CLOUDMED iCARE" » click Storage » click "Clear Cache".
4. Check CLOUDMED iCARE app permissions. If any of these permissions required to use your device's features are disenabled, CLOUDMED iCARE might not work.
5. Uninstall and reinstall CLOUDMED iCARE. If nothing else has worked, completely uninstall CLOUDMED iCARE then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CLOUDMED iCARE not working

2. Fix CLOUDMED iCARE Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CLOUDMED iCARE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CLOUDMED iCARE not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CLOUDMED iCARE may not be able to connect to the Internet when running in the background.