Contact Mi Claro Perú Customer Service

Why should I report an Issue with Mi Claro Perú?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Claro Perú to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Haz tus operaciones y consulta todos tus servicios cuando quieras; y sin consumir tus GB!

1. I can't even recharge any packages so now I can't connect with loved ones unless I stop at a place with wifi.Installing Claro left intrusions in my Facebook app and on the Facebook website.

2. Claro in Cusco charged me 50 soles (supposed to be 30) for a single card with unlimited talk/text for 30 days, then cancelled both after 9 days, before my vacation was over.

3. Must say, Claro's app needs a complete redesign.This app is terrible.

4. It has no translations into other languages, will not let you recharge any packages, and doesn't have clear instructions of a workaround.

5. My attempt to purchase online products and change my plan also have failed.

6. Complete waste of time to even attempt to use successfully.

7. The app is useless because gives you no warning regarding the plan or what is in the plan, before it gets cancelled, suddenly you have 0 minutes and 0 messages.

8. I live in Iquitos.This is a complaint against Claro in general as well as this app, if you're a tourist traveling in Peru.

9. I hope they fix the UE but I'm skeptical they will any time soon.Terrible experience.

10. Even after uninstalling Claro, I am still offered to "buy data" and images won't display automatically.

11. A waste of everyone's time.Absolute garbage.

1. Fix Mi Claro Perú Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mi Claro Perú: Restarting the app will resolve most errors.
2. Update the Mi Claro Perú App. Here is how:
   1. On Android goto PlayStore » Search for "Mi Claro Perú" » Open Mi Claro Perú » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Claro Perú » click "UPDATE".
3. Clear Mi Claro Perú app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Claro Perú servers.
   1. On Android, goto Settings » Apps » Select "Mi Claro Perú" » click Storage » click "Clear Cache".
4. Check Mi Claro Perú app permissions. If any of these permissions required to use your device's features are disenabled, Mi Claro Perú might not work.
5. Uninstall and reinstall Mi Claro Perú. If nothing else has worked, completely uninstall Mi Claro Perú then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mi Claro Perú not working

2. Fix Mi Claro Perú Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mi Claro Perú be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mi Claro Perú not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mi Claro Perú may not be able to connect to the Internet when running in the background.