Published by Entel del Peru on Oct 14, 2024

contact Mi Entel Perú Chat with our AI-based Mi Entel Perú Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Mi Entel Perú?



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Why chat with our AI Mi Entel Perú Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Mi Entel Perú.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I guess this app version is not the best.This app never ever shows the right information... It always has different information than what you purchase as plan... Entel is the most incoherent company I have ever dealt with... It is certainly terrible...It doesn't open well, doesn't connect and most featured don't upload or work.

2. I called and went to an office and was told it's my problem and oh well!The last build could not even be called a beta build, they shipped their "updated design" with most of, if not every mandatory feature broken and are trying to repair it on the go.

3. This attitude towards product fidelity is unacceptable when you're talking about something that people depend on, like a carrier serviceThis does not work.

4. Few buttons does not work properly.This update is not worth trying.

5. Fraud!The app doesn't work at all.

6. I can't run the app, my bill doesn't charge and it lags a bit.

7. Most fraudulent company in the world! Both their online support as well as in store employees continuously lie to you.

8. Issues: Take to much time to show information.

9. Telling you you have been given unlimited data, then all of a sudden you don't have any data.

10. Show wrong information.

11. None of the support staff does anything about it, instead they continue to lie.

Steps to Troubleshoot & Fix Mi Entel Perú Issues

1. Fix Mi Entel Perú Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mi Entel Perú: Restarting the app will resolve most errors.
  2. Update the Mi Entel Perú App. Here is how:
    1. On Android goto PlayStore » Search for "Mi Entel Perú" » Open Mi Entel Perú » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Entel Perú » click "UPDATE".
  3. Clear Mi Entel Perú app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Entel Perú servers.
    1. On Android, goto Settings » Apps » Select "Mi Entel Perú" » click Storage » click "Clear Cache".
  4. Check Mi Entel Perú app permissions. If any of these permissions required to use your device's features are disenabled, Mi Entel Perú might not work.
  5. Uninstall and reinstall Mi Entel Perú. If nothing else has worked, completely uninstall Mi Entel Perú then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mi Entel Perú not working


2. Fix Mi Entel Perú Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mi Entel Perú be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mi Entel Perú not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mi Entel Perú may not be able to connect to the Internet when running in the background.

Reported Issues

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