Contact Mi Claro PR Customer Service

Why should I report an Issue with Mi Claro PR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Claro Puerto Rico to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Mi Claro es una aplicación segura y fácil de usar para el manejo de sus cuentas de servicio con Claro.

1. Also every time I try to chat with an agent the app reboots.Why in the f world we cannot change the address? - The incompetent people on the chat and on the phone don't even bother to fix the address that is in the wrong number and street.Terrible app, it is always slow, always crashing and giving me issues when paying my bill.

2. If it weren't because they are the only company that I get reception at home, I would go back to T-mobile.⚠️It's going to be 6 years with this company... I'm not renewing my contract 😤 They keep charging me hidden fees and also stupid promotions that we don't even use!!! I have 5 lines with them...and they raise the prices and taxes for each line! My signal even have gotten worse and they raise my bill higher! Terrible company.

3. Absurd! Several times promised to correct it but do nothing.Most of the time experience technical difficulties, trying to make a payment and have to go to the store, course the app it's barely effectiveAwful App.

4. But one every time I try to login, it keep keeps changes the password, you can try to login 5 min later and it will change it.

5. Sad though, i would love for it to function properly but, seeing as how they are the only option available im this area, they don't seem to need to care about service.There are so many flaws that I don't know where to begin.

6. Won't let me do anything at all just payment and barely since i have to do it more than once always for payment to process.Lenta, no se puede reportar averías porque da error.

7. I don't recommen at all.⚠️One of the most Deceitful companies EVER!!! ⚠️ HORRIBLE EXPERIENCESApp is slow to load and payments take to long to show.

8. I've paid a bill twice several times because of random errors.Have two accounts but can see only one allegedly because both have same email address.

9. Every time you try to make a payment either takes a long time to process or you just can't.

10. Tried for password recovery just in case i was doing something wrong, but no such luck.

11. Tried with email like the option states with no success.

1. Fix Mi Claro PR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mi Claro PR: Restarting the app will resolve most errors.
2. Update the Mi Claro PR App. Here is how:
   1. On Android goto PlayStore » Search for "Mi Claro PR" » Open Mi Claro PR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Claro PR » click "UPDATE".
3. Clear Mi Claro PR app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Claro PR servers.
   1. On Android, goto Settings » Apps » Select "Mi Claro PR" » click Storage » click "Clear Cache".
4. Check Mi Claro PR app permissions. If any of these permissions required to use your device's features are disenabled, Mi Claro PR might not work.
5. Uninstall and reinstall Mi Claro PR. If nothing else has worked, completely uninstall Mi Claro PR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mi Claro PR not working

2. Fix Mi Claro PR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mi Claro PR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mi Claro PR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mi Claro PR may not be able to connect to the Internet when running in the background.