Published by B-Trac Solutions Ltd. on Oct 3, 2023

Report an issue with Doorstep Delivery.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Doorstep Delivery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of B-Trac Solutions Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Doorstep Delivery image 1 contact Doorstep Delivery image 2

About Doorstep Delivery

1. Door Step allows managers to manage multiple locations and delivery zones which maximize profit and gather important data.

2. Door Step is a food delivery management system that allows restaurants to manage deliveries from one place and store all the delivery details.

3. Tracking driver feature decrease delivery time and increase in delivery transactions increases productivity and efficiency.

4. Door step increases customer satisfaction as they can order easily and track their delivery.

Doorstep Delivery Customer Insights

Steps to Troubleshoot & Fix Doorstep Delivery Issues

1. Fix Doorstep Delivery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doorstep Delivery: Restarting the app will resolve most errors.
  2. Update the Doorstep Delivery App. Here is how:
    1. On Android goto PlayStore » Search for "Doorstep Delivery" » Open Doorstep Delivery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doorstep Delivery » click "UPDATE".
  3. Clear Doorstep Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Doorstep Delivery servers.
    1. On Android, goto Settings » Apps » Select "Doorstep Delivery" » click Storage » click "Clear Cache".
  4. Check Doorstep Delivery app permissions. If any of these permissions required to use your device's features are disenabled, Doorstep Delivery might not work.
  5. Uninstall and reinstall Doorstep Delivery. If nothing else has worked, completely uninstall Doorstep Delivery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doorstep Delivery not working


2. Fix Doorstep Delivery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doorstep Delivery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doorstep Delivery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doorstep Delivery may not be able to connect to the Internet when running in the background.

Reported Issues