Published by Brians Toys on Mar 27, 2024

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Why should I report an Issue with Sell My Toys?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Brians Toys to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sell My Toys

1. The Sell My Toys® app from Brian’s Toys makes this process quick and easy for you!

2. Create and manage lists of your toy collection by scanning the bar codes on the packaging of your modern toys.

3. Are you looking to sell your collection of modern toys?

4. Just scan your barcodes and get quotes for your collection with Sell My Toys®!

5. Submit this list to Brian’s Toys to receive an offer.

6. If you have vintage figures from 1980s or earlier, you will need to e-mail pictures to buying@brianstoys. com.

7. Not looking to waste your time listing them one by one on eBay?

8. Prices for vintage items depend heavily on condition.

9. We buy Star Wars, Barbie, Marvel, LEGO, GI Joe, and many more toy lines.

Sell My Toys Customer Insights

1. Thank youDownload the app scanned like 5 items none were found then I read through the other reviews and I 100% agree that this app is basically an online gamestop where they try to scam the uneducated collectors buy buying toys pennies on the dollar then selling a lot higher for profit!Sometimes the barcode scanner freezes and takes a long time to load, but otherwise I found it better than other companies' you selling apps.

2. I hope the rest of this process is just as smooth and easy and I am hoping with all my might that the toys that have no barcode and are already opened will be as easy too !!Very fare prices and excellent customer service.

3. I'm used to Great customer service in my line of work, something this company lacks, hence the -2 stars in review.This app is mad legit if your looking to sell any sort of toys.

4. I understand they need to make a profit, but the prices they offer make this reek of the old "Gamestop scam" (buying from the unbeknownst for pennies on the dollar).This app is a waste of time and energy.

5. While not every UPC code I scanned was initially recognized, the staff that appraises the collection were able to piece it together completely and gave me a fair price for what I sold.

6. I uploaded my list and within 3 days I got a quote, I accepted and finalized the offer send was sent a shipping label for free shipping.

7. Things move a little slower, but think about it, nothing moves fast when selling oddity items like toys.

8. I had to send a separate email after not hearing back to get a response that they are not interested in the collection of TY toys I have.

9. I scanned a set of some brand new (still in box) toys that are going for $40 - $180/ea.

10. Other collectors I've reached out to in the past on other items have recommended who they know that would be interested but not this company.

11. The app also has a collection tracker element to it which is also useful to help organize and keep track of one's collection.This is ridiculous.

Steps to Troubleshoot & Fix Sell My Toys Issues

1. Fix Sell My Toys Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sell My Toys: Restarting the app will resolve most errors.
  2. Update the Sell My Toys App. Here is how:
    1. On Android goto PlayStore » Search for "Sell My Toys" » Open Sell My Toys » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sell My Toys » click "UPDATE".
  3. Clear Sell My Toys app cache: Clearing cached data will force your app to retrieve the latest data directly from Sell My Toys servers.
    1. On Android, goto Settings » Apps » Select "Sell My Toys" » click Storage » click "Clear Cache".
  4. Check Sell My Toys app permissions. If any of these permissions required to use your device's features are disenabled, Sell My Toys might not work.
  5. Uninstall and reinstall Sell My Toys. If nothing else has worked, completely uninstall Sell My Toys then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sell My Toys not working


2. Fix Sell My Toys Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sell My Toys be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sell My Toys not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sell My Toys may not be able to connect to the Internet when running in the background.

Reported Issues