Contact My Movies Customer Service

Why should I report an Issue with My Movies by Blu-ray.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Blu-ray.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Membership is 100% free meaning everyone can use this app. * Synchronize your movie and game collections and bring it with you. * Scan bar codes and get detailed information about the movie and add it to your collection. * Rate movies, just after you've seen it at the cinema. * Digital movies such as: iTunes, Movies Anywhere, Amazon Instant Videos, Google Play, Vudu, Ultra Violet, etc.

2. My Movies by Blu-ray. com is an app for the members of Blu-ray. com.

1. 5 stars.I've been using this app for quite some time (and it has been quite useful aside from the outdated UI/UX), but recently the 'My Collection' section has stopped adding any new movies that I tag as being 'Owned'.

2. At least 20% barcodes don't show up, others have been "made do" by connecting them with similar listings from other regions which don't necessarily share features or even language, making it pointless if you are trying to keep track of versions.

3. I'll check it out again to see if offline feature becomes available.A great FREE way to keep track of your film collection.

4. I Can't count how many times this app has saved me time and money by being able to bring up my collection of Blu-ray, DVD, 4K and 3D when I'm in question about if I already own a title or not, keeping me from double purchasing! Very easy to use.

5. I dont normally write reviews, but after looking for other similar free apps, I really appreciate how good this app is.

6. User friendly interface, easy on the eyes...Title thumbnails are very small, on both layouts (grid and list views).

7. Give me premium service to this database and I'll gladly pay the going rate.This app is useful for me I just check recent deals on it.

8. Trying to set a price tracker while looking at historical pricing forces you to externally go to a site to see a graph of the price history.

9. This app also really needs a dark mode.Hands down, THE most epic of personal movie/game collection checklists.

10. Highly recommend.I use this to catalogue my blu ray collection and it is a great way to organise everything, or search/organise on pretty much any parameter.

11. Sometimes having a list in print in front of you does help in other ways.

1. Fix My Movies Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Movies: Restarting the app will resolve most errors.
2. Update the My Movies App. Here is how:
   1. On Android goto PlayStore » Search for "My Movies" » Open My Movies by Blu-ray.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Movies » click "UPDATE".
3. Clear My Movies by Blu-ray.com app cache: Clearing cached data will force your app to retrieve the latest data directly from My Movies servers.
   1. On Android, goto Settings » Apps » Select "My Movies by Blu-ray.com" » click Storage » click "Clear Cache".
4. Check My Movies app permissions. If any of these permissions required to use your device's features are disenabled, My Movies might not work.
5. Uninstall and reinstall My Movies. If nothing else has worked, completely uninstall My Movies then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Movies not working

2. Fix My Movies Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Movies be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Movies not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Movies may not be able to connect to the Internet when running in the background.