Published by BrowseTech

Report an issue with Black.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Black - AdFree Incognito Brows?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BrowseTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Black - AdFree Incognito Brows image 1 contact Black - AdFree Incognito Brows image 2

About Black - AdFree Incognito Brows

1. ☆ This is the optimal browser if you want to visit adult websites, dating sites, medical sites, check FB on a friends device, watch a video or anything else without anyone finding out! ☆ Black incognito Android Browser enables you to have a private and anonymous web experience.

2. Private web Browser is a secure browser that offers you real private browsing experience without leaving any history, cookies traces, cache, etc..

3. Private Black Browser comes with default private browsing mode.

4. The Black Browser incognito mode keep you anonymous 24/7.

5. The incognito mode ensures your browsing history is not recorded.

6. App contains multiple tabs, you can go Incognito in each tab making each tab Private Tab.

7. Everything that goes on in the browser is removed when you hit Home, Exit, or Close.

8. When you exit the app, all data and history is removed.

9. Which makes each visit or search an Incognito Search.

10. Click on a video-link and an in-app video player will play the video.

11. Any trace of this is removed when you exit the app.

Black Customer Insights

1. keep it alive and improve and i might use it someday.Real AMOLED browser which tries to render pages in real black instead of grey what Samsung browser does,and absolutely no annoying ads ,only drwaback is it opens pages with a lag and there is no option of speed dial which is very basic feature ,also it hides ads from even youtube videos.

2. If you search for something and want to check out more than one website then you have to start your search all over again.Finally a fully dark mode not just top heading dark like Google and then I want to download themes and doesn't explain properly how I do it.

3. Could do with some settings (Text colour, background colour, text size etc.). Also the top bar stays on the screen with no way of getting rid of it as far as I am aware.It takes a second to turn the background black.

4. However as someone looking for a dark browser to overcome eyesight difficulties, the lack of font scaling and webpage zoom features make this one a no go for me.

5. Thanks..Hi BrowseTech Team, Thank you for developing this great tool! I find the browser extremely convenient, user friendly and fast.

6. When you directly type the URL you want to go to, don´t search it by default on Google, just go to the URL.

7. Where's the settings menu? How do I get rid of Bing?? I really love the search widget & the no headache background.

8. PLEASE make it usable, since Google hates their customers' eyes!I don't really know what it does yet, but certainly does not do important things for me.

9. If you could hide that with a loading black screen or something like that, it would be perfect for my use.(a full black phone experience).

10. Kind regardsInterface is nice, infinitely easier to look at than Google's "Nuclear Milk-migraine" theme.

11. for example choosing the search engine, maybe a homepage... just basics.

Steps to Troubleshoot & Fix Black Issues

1. Fix Black Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black: Restarting the app will resolve most errors.
  2. Update the Black App. Here is how:
    1. On Android goto PlayStore » Search for "Black" » Open Black - AdFree Incognito Brows » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black » click "UPDATE".
  3. Clear Black - AdFree Incognito Brows app cache: Clearing cached data will force your app to retrieve the latest data directly from Black servers.
    1. On Android, goto Settings » Apps » Select "Black - AdFree Incognito Brows" » click Storage » click "Clear Cache".
  4. Check Black app permissions. If any of these permissions required to use your device's features are disenabled, Black might not work.
  5. Uninstall and reinstall Black. If nothing else has worked, completely uninstall Black then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black not working


2. Fix Black Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black may not be able to connect to the Internet when running in the background.

Reported Issues