Contact Cleartune Customer Service

Why should I report an Issue with Cleartune - Chromatic Tuner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bitcount ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Again only very minor quibbles in a very usable and useful app.Have been using this app since 2013 and at that time it was the best out there, but has not had any updates for 9 years, and is not optimized for the latest versions of Android, so have been trying Carltune and it is just as accurate, but with more features, regular updates and a better UI, I paid the 3.99 for the add fee versionI have used Cleartune for years but must switch as the app stopped updating their features on Android.

2. It appears that an update may be required for new Android Phones I rated a 3 because it is actually a 5 for iPhone and 0 for AndroidThis is the most accurate tuner ever made.

3. They could double the price and it would still be a bargain.It can have some trouble occasionally where it flips between notes as you are tuning, but you should be aware of the general pitch so it isn't an issue.

4. It would be too bad if someone were to spend the money on the app thinking it would deliver this feature only to find it missing from the current version.Best, most accurate tuner ever.

5. It really needs a stability update since it's last update was in 2012.Very non-intuitive to use! Perhaps it would make more sense if I were a music thoery undergraduate student!?? I paid for the app, and is so difficult to use, I literally don't use it.

6. I just want to be able to tune my guitar in standard tuning, drop d, and down a whole step.

7. I just started taking guitar lessons so as a total noob I can say that this tuner flat out rules.

8. We shouldn't be charged for an app that hasn't been updated since 2012 and crashes on newer phones.

9. It doesn't do much in terms of fancy features or anything beyond pitch recognition and producing a set pitch.

10. Using this tuner is like stepping on a scale to weigh yourself so the user interface is very intuitive.

11. I tried the free Boss tuner but felt that I needed more visual reinforcement.

1. Fix Cleartune Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cleartune: Restarting the app will resolve most errors.
2. Update the Cleartune App. Here is how:
   1. On Android goto PlayStore » Search for "Cleartune" » Open Cleartune - Chromatic Tuner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cleartune » click "UPDATE".
3. Clear Cleartune - Chromatic Tuner app cache: Clearing cached data will force your app to retrieve the latest data directly from Cleartune servers.
   1. On Android, goto Settings » Apps » Select "Cleartune - Chromatic Tuner" » click Storage » click "Clear Cache".
4. Check Cleartune app permissions. If any of these permissions required to use your device's features are disenabled, Cleartune might not work.
5. Uninstall and reinstall Cleartune. If nothing else has worked, completely uninstall Cleartune then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cleartune not working

2. Fix Cleartune Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cleartune be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cleartune not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cleartune may not be able to connect to the Internet when running in the background.