Contact CarlTune Customer Service

Why should I report an Issue with CarlTune - Chromatic Tuner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Brainting to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Out of 10 Apps that I tried this is the most intuitive and helpful.I love clean readable simple design; easy to use! Nice piano keys, staff notation; love the analog dial and digital pitch Hz display etc... One recommendation: I would like to see the arm light up when center of pitch is sung or played.

2. I have to keep eye continuously on display since accordion end of note changes display reading.Carltune is the finest chromatic tuner anyone could hope to find, be you a vocalist, musician, or composer.

3. Chromatic is so much better to tune your instrumentI love this app in principle, but recently it summarily changed the notation to piano tuning, not helpful as I play violin.

4. If you integrated a metronome with the tuner and made it where the note displayed would play audibly when you tap the stanza on the top right; it would be 10 stars!Astonishing, I can only think of one improvement.

5. Please…some guidance!Awesome chromatic tuner that literally shows and gives you everything you could ever ask for in a tuner.

6. Otherwise I love this app.. thanks!!! -DDmow-Absolutely wonderful tool for verification of tuning of single tone.

7. Thank you!As a beiginner vocalist I find this app the easiest to use and can visualise my pitch on the dial, the clef and keyboard simultaneously! You can choose many instruments and add more.

8. A display lock for frequency lasting more than a second, a second before end of tone would be useful for evaluation of instrument pitch.

9. What I love about this tuner is I can fret a string and it will give a value.

10. Keep it ad free please!This app is awesome! I downloaded multiple tuning apps and this was the one I kept.

11. I cannot find any guidance on how to change it back to violin tuning.

1. Fix CarlTune Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CarlTune: Restarting the app will resolve most errors.
2. Update the CarlTune App. Here is how:
   1. On Android goto PlayStore » Search for "CarlTune" » Open CarlTune - Chromatic Tuner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CarlTune » click "UPDATE".
3. Clear CarlTune - Chromatic Tuner app cache: Clearing cached data will force your app to retrieve the latest data directly from CarlTune servers.
   1. On Android, goto Settings » Apps » Select "CarlTune - Chromatic Tuner" » click Storage » click "Clear Cache".
4. Check CarlTune app permissions. If any of these permissions required to use your device's features are disenabled, CarlTune might not work.
5. Uninstall and reinstall CarlTune. If nothing else has worked, completely uninstall CarlTune then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CarlTune not working

2. Fix CarlTune Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CarlTune be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CarlTune not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CarlTune may not be able to connect to the Internet when running in the background.