Published by Bandmate

Report an issue with Bandmate Chromatic Tuner.
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Why should I report an Issue with Bandmate Chromatic Tuner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bandmate to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Bandmate Chromatic Tuner Customer Insights

1. Otherwise it is a pretty awesome app!I downloaded to help me find and sustain specific notes in singing, and as an aid in expanding range in the baritone range of my voice this is very helpful, but the app doesnt seem to be able to detect anything lower than E2 in my voice or piano, and I have been known to hit a C2 as my lowest note on good days.

2. When I downloaded the "updated" version where they got rid of the mic permission now it won't register any instrument no matter how close or loud I play.This has been a 5-star app for me, but I have to delete a star because it's stopped working 😭 I've just upgraded my mobile phone to a Samsung Note 10+.

3. For a dedicated Baritone or Tenor voice this might actually be a helpful tool, but for me to use in expanding my bass range the lower range needs to be expanded significantly.If the microphone doesn't work, go to settings for apps, and give permission for this app to use it.

4. It was easy to use and super helpful for me not to remember how to transpose which instrument I was playing at the moment, it would just tell me the note for the instrument.

5. I'll bet they are tearing out hair trying to fix this!Doesn't Work on Pixel 3? - I've used Bandmate for a few years now, but on my new phone, it doesn't respond to sound.

6. (Other tuner apps i have work just fine.)All looked good, it only asked for access to the microphone.

7. However, this one allowed him to choose his instrument and it picked up immediately which note he was attempting and allowed him to tune it just right.

8. We tried other tuners and they kept saying he was playing completely different notes.

9. I play multiple instruments (as do most musicians I know)—and the instruments I wanted to tune (guitar, banjo, mandolin) weren't even in the list.

10. 5 stars again, although it would have been nice to get some product support.Won't work with Android 9.0 update.

11. But the notes I play do not register on the tuning dial anymore.

Steps to Troubleshoot & Fix Bandmate Chromatic Tuner Issues

1. Fix Bandmate Chromatic Tuner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bandmate Chromatic Tuner: Restarting the app will resolve most errors.
  2. Update the Bandmate Chromatic Tuner App. Here is how:
    1. On Android goto PlayStore » Search for "Bandmate Chromatic Tuner" » Open Bandmate Chromatic Tuner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bandmate Chromatic Tuner » click "UPDATE".
  3. Clear Bandmate Chromatic Tuner app cache: Clearing cached data will force your app to retrieve the latest data directly from Bandmate Chromatic Tuner servers.
    1. On Android, goto Settings » Apps » Select "Bandmate Chromatic Tuner" » click Storage » click "Clear Cache".
  4. Check Bandmate Chromatic Tuner app permissions. If any of these permissions required to use your device's features are disenabled, Bandmate Chromatic Tuner might not work.
  5. Uninstall and reinstall Bandmate Chromatic Tuner. If nothing else has worked, completely uninstall Bandmate Chromatic Tuner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bandmate Chromatic Tuner not working


2. Fix Bandmate Chromatic Tuner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bandmate Chromatic Tuner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bandmate Chromatic Tuner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bandmate Chromatic Tuner may not be able to connect to the Internet when running in the background.

Reported Issues