Contact eQuoo Customer Service

Why should I report an Issue with eQuoo: Emotional Fitness Game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PsycApps Ltd. (UK) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Adding a time to reflect on whats learned or a reminder of the concepts (i.e emotional bids) during the in-story game would be great, I thinkI think you have an excellent working model, but I am unsure of whether I would recommend it to others at this stage.

2. I only wish there was more training on each individual skill, but otherwise its great! Edit (response to comment): Yes I did look at the skills package! It's awesome, but I still wish the game took a few steps further with training and reinforcement.

3. The melodramatic love story was a bit much as that kind of romance tends to indicate unrealistic expectations and unhealthy attachments in real life.I do like the game.

4. Very helpful in learning about thinking errors!!Really interesting tool! It helps you consider how you respond to others and situations, and gives guidance towards healthy choices and responses.

5. It gets in the way of words or just straight points out the answer, which I feel may be a flawed system because if I'm nit answering honestly how can the system get a fair estimate of my personality? Also there is no exact way to fail unless you deliberatly pick wrong answers.

6. I really hope there will be more content in the future !This app offers a really great way to learn casual psychology terms that really help you understand interactions with other people.

7. I think having answers that are harder to differentiate between would be helpful, to make you really think about your choice.I really enjoyed this! It's the first time I've found a free CBT app that's gamified.

8. It feels like the game only pays lip service to diversity, while limiting the scope of role play to characters of a priviledged middle class.

9. If I wanted to truly get better at a skill, I would have to keep repeating the same skill level/packages/story, and that can get tedious.I learned some new things about myself, and the story line was interesting.

10. While the story exercises offer practical application for the concepts being discussed, there are a few ways they could be improved.

11. It's very creative, however, the hand pointing on the screen if I don't touch the game for like five seconds is infuriating.

1. Fix eQuoo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart eQuoo: Restarting the app will resolve most errors.
2. Update the eQuoo App. Here is how:
   1. On Android goto PlayStore » Search for "eQuoo" » Open eQuoo: Emotional Fitness Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eQuoo » click "UPDATE".
3. Clear eQuoo: Emotional Fitness Game app cache: Clearing cached data will force your app to retrieve the latest data directly from eQuoo servers.
   1. On Android, goto Settings » Apps » Select "eQuoo: Emotional Fitness Game" » click Storage » click "Clear Cache".
4. Check eQuoo app permissions. If any of these permissions required to use your device's features are disenabled, eQuoo might not work.
5. Uninstall and reinstall eQuoo. If nothing else has worked, completely uninstall eQuoo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing eQuoo not working

2. Fix eQuoo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make eQuoo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to eQuoo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, eQuoo may not be able to connect to the Internet when running in the background.