Published by Songtive on Oct 16, 2023

Report an issue with Piano Chords, Scales, Progress.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Piano Chords, Scales, Progress?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Songtive to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Piano Chords, Scales, Progress image 1 contact Piano Chords, Scales, Progress image 2

About Piano Chords, Scales, Progress

1. The app helps you to experiment with different chord progressions using our Chord Progression Builder using relative or common chords. - 1500+ piano chords, up to 6th inversions such as: major, minor, diminished, augmented, sevenths, etc. - 10,000+ scales, such as: major, minor, chromatic, pentatonic, blues, etc. - Popular key notations: English, Italian, German, Japanese, Russian, etc.

2. The Piano Companion app shows chord and scale notes, degrees, fingering for both hands in major and minor scales – and you can contribute your own custom fingering too.

3. Piano Companion is a flexible piano chords and scales dictionary with user libraries and reverse mode with a flexible chord progression builder.

4. You can see the list of compatible chords in the selected scale or list of compatible scales for a selected chord.

5. If you can’t remember the name of a chord or scale, this app helps you to find it by keys.

6. For example, just press C, G and you will get C Major as the first chord in the search result.

7. Additionally, you can listen how a scale or chord sounds in the loop or arpeggiated.

8. If you don’t see a chord, you can create a custom chord and use it for chord charts or your user library.

9. Prompt support from the Piano Companion Team is guaranteed!

10. We would also be happy to hear your suggestions for Piano Companion. Have questions?

11. Community forum: or contact us at: support@songtive.

Piano Chords, Scales, Progress Customer Insights

1. I use it quite often and it's been a delightful tool to play with when I'm not at my piano.An excellent way to thoroughly learn your circle of 5ths and the relative minors, the common chords of the scale along with the secondary dominants and leading-tone chords, practising solfege,... I guess you get it by now... The learning choices are abounding...It has been an invaluable learning tool.

2. I've been looking for an app that does reverse scale search for Carnatic Ragas and then I found this app which not only does that perfectly but has many other helpful functionalities (such as chord progressions associated with the searched scale etc.) that I never knew I needed.

3. Would make a great teaching aid! Fairly easy to use and understand.Great for making chord progressions and whatnot, but it still crashed on me on my first use, and this one has audio issues.

4. It usually does it when I'm in the middle of the song and I stop it to change something.I have liked this app a lot but lately it does not show the degrees of the scale as before in the chord dictionary.

5. Let me know :)It has been immensely helpful in teaching myself music theory and notation.

6. It's NOT the headphones or speaker... Because the cursor doesn't move... I hit PLAY and the button changes to PAUSE button, but cursor doesn't move so it's NOT playing.

7. Why would you out something that would do that in the settings? New thing I want you to fix... When I delete ONE row... It jumps all the way to the beginning... So, if I have multiple rows to delete... I have to figure out where I was... again and again.

8. Both versions crash and this one has weird audio issues where the notes become very loud and distorted.

9. This app covers everything you want to know about music and music theory.great app.

10. The only thing I might add is an Interval section where you could select a note and then ask it to find the note up or down a desired interval.

11. When it shows the notes in a chord you can tap a note and it will toggle between intervals and number value (1, b3 etc).

Steps to Troubleshoot & Fix Piano Chords, Scales, Progress Issues

1. Fix Piano Chords, Scales, Progress Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Piano Chords, Scales, Progress: Restarting the app will resolve most errors.
  2. Update the Piano Chords, Scales, Progress App. Here is how:
    1. On Android goto PlayStore » Search for "Piano Chords, Scales, Progress" » Open Piano Chords, Scales, Progress » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piano Chords, Scales, Progress » click "UPDATE".
  3. Clear Piano Chords, Scales, Progress app cache: Clearing cached data will force your app to retrieve the latest data directly from Piano Chords, Scales, Progress servers.
    1. On Android, goto Settings » Apps » Select "Piano Chords, Scales, Progress" » click Storage » click "Clear Cache".
  4. Check Piano Chords, Scales, Progress app permissions. If any of these permissions required to use your device's features are disenabled, Piano Chords, Scales, Progress might not work.
  5. Uninstall and reinstall Piano Chords, Scales, Progress. If nothing else has worked, completely uninstall Piano Chords, Scales, Progress then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Piano Chords, Scales, Progress not working


2. Fix Piano Chords, Scales, Progress Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Piano Chords, Scales, Progress be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Piano Chords, Scales, Progress not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Piano Chords, Scales, Progress may not be able to connect to the Internet when running in the background.

Reported Issues