Contact Scales Practice Customer Service

Why should I report an Issue with Scales Practice?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stonekick to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As a string player I would love if the sub-mediant and sub-dominant major/minor arpeggios could be added for the scales! The ability to start a scale on a different pitch other than the tonic could do this as well and would be helpful too!The menu for selecting the scales could be slightly larger, since on smaller mobiles it's really hard to select them quickly while practicing.

2. One thing the app is missing, which I would like to see added, is the option to choose something other than quarter notes for scales and arpeggios, such as slurred eighth notes, or the option to add dotted rhythms.Good for voice training.

3. Please replace this stupid widget with something that actually allows you to set the tempo where you want it.Really nice! A great way to work on scales and intonation.

4. Instead it highlights the next note, the the one being played.Great for scales.

5. Only reason it's 4 stars and not 5 is I paid for the premium and was hoping to get scales in intervals (3rds, 4th etc) and more arpeggios (M6, m6, M7, M7 etc).

6. I'd expect the paid version to have more features, like automatically progressing through scales.

7. I second that suggestion as well.Good except for a few things, can I delete scales/arpeggios from playlists? Everytime I accidentally put the wrong starting octave or number of octaves, I can't delete the mistake from my playlist.

8. Awesome and simple app though! I would love variations in the beat combinations of the notes in each scale though!This is an AMAZING practice app.

9. Could long tonic or different rhytms also be added? As that is the standard for the Trinity exam board.I have purchased the app and like the features you're offering.

10. Also being able to pick where the scale ends instead of always being the whole octave.

11. The ability to play with an instrument is great for intonation.

1. Fix Scales Practice Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Scales Practice: Restarting the app will resolve most errors.
2. Update the Scales Practice App. Here is how:
   1. On Android goto PlayStore » Search for "Scales Practice" » Open Scales Practice » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scales Practice » click "UPDATE".
3. Clear Scales Practice app cache: Clearing cached data will force your app to retrieve the latest data directly from Scales Practice servers.
   1. On Android, goto Settings » Apps » Select "Scales Practice" » click Storage » click "Clear Cache".
4. Check Scales Practice app permissions. If any of these permissions required to use your device's features are disenabled, Scales Practice might not work.
5. Uninstall and reinstall Scales Practice. If nothing else has worked, completely uninstall Scales Practice then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Scales Practice not working

2. Fix Scales Practice Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Scales Practice be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Scales Practice not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Scales Practice may not be able to connect to the Internet when running in the background.