Published by Trajkovski Labs on Aug 29, 2023

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Why should I report an Issue with My Piano - Record & Play?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Trajkovski Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My Piano - Record & Play

1. There is an integrated sampler enabling you to record and play with your own voice or sample.

2. Your performance can also be recorded, saved, exported and played back.

3. Create and save your song ideas while on the go.

4. Other options include: 2, 4 or 6 octaves on screen, split keyboard mode, velocity, pitch bend, MIDI support, MIDI over WiFi and perfect studio quality sound.

My Piano Customer Insights

1. I can't tell if this is a problem that stems from my phone or the app itself, but the longer it persists, the more annoying it gets.One of the best piano apps for sure! I actually don't have anything bad about this app, however, I wish there were more piano sounds, and that you could layer your recorded tracks,like garage band.

2. Seems like it can't play more than 159 BPMs but that's not a biggy.it's okay i guess, you can't scroll the piano, also the sound is late, not suitable if you're playing semi quaver.

3. but i do like they have many instruments and easy midi plugin.Love this simple piano app, for many things, but especially finding pitch of songs.

4. You can change so much in the options like how many keys on the keyboard as well as key sensitivity and the ability to change the pitch by tilting the phone.

5. When typing in a file name my phone's keyboard pops up and covers the "save" button and there's no way of closing the keyboard when I'm done typing the file name.

6. Overall, a great app!I just installed it 15 minutes ago to check sampler feature, and - it is great! and now I read all the features it has more, including MIDI... Wow.

7. EDIT: one sad thing, My Piano won't recognize attached midi usb keyboard.

8. I cannot play a tune for more than 30 seconds before the keys become unresponsive and play no sound.

9. It has more octaves! You might be tempted to use it for recording immature things like bodily functions, but not me! ..but SERIOUSLY this works great.

10. It is Android 5 here, so, no software midi, just native, but many other music apps are recognizing input very well.

11. Kudos to the coders!A great free app with only 1 small out of the way ad banner.

Steps to Troubleshoot & Fix My Piano Issues

1. Fix My Piano Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Piano: Restarting the app will resolve most errors.
  2. Update the My Piano App. Here is how:
    1. On Android goto PlayStore » Search for "My Piano" » Open My Piano - Record & Play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Piano » click "UPDATE".
  3. Clear My Piano - Record & Play app cache: Clearing cached data will force your app to retrieve the latest data directly from My Piano servers.
    1. On Android, goto Settings » Apps » Select "My Piano - Record & Play" » click Storage » click "Clear Cache".
  4. Check My Piano app permissions. If any of these permissions required to use your device's features are disenabled, My Piano might not work.
  5. Uninstall and reinstall My Piano. If nothing else has worked, completely uninstall My Piano then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Piano not working


2. Fix My Piano Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Piano be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Piano not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Piano may not be able to connect to the Internet when running in the background.

Reported Issues