Contact Member App Customer Service

Why should I report an Issue with Member App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bowie-Cass Electric Cooperative, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. schedule alerts and reminders, receive push notifications, and more. our web portal can now be handled instantly whether you’re at home, at work, or on the go.

1. It's easy to manage I just font like the updates on the apps every other month.How do you even get set up?? I have encountered numerous people having the same issue, unable to register the app and even get started using it.Availability of bill information and easy access to pay your bill instantly without accumulating paper.

2. Yeah!!😊I live in bloomburg,you can't use the outage map and zoom in, bloomburg disappears they need to put it back like it wasIt never let's me pay extra on my bill without calling then they want to charge me for paying it by phone.Always says cannot show PDF try again later.

3. Won't show current or past billing pdfCant get app to open, just black screengood for just paying your bill bad for everything elseAlways easy to useIt sucks.

4. Can't register from it .

1. Fix Member App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Member App: Restarting the app will resolve most errors.
2. Update the Member App App. Here is how:
   1. On Android goto PlayStore » Search for "Member App" » Open Member App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Member App » click "UPDATE".
3. Clear Member App app cache: Clearing cached data will force your app to retrieve the latest data directly from Member App servers.
   1. On Android, goto Settings » Apps » Select "Member App" » click Storage » click "Clear Cache".
4. Check Member App app permissions. If any of these permissions required to use your device's features are disenabled, Member App might not work.
5. Uninstall and reinstall Member App. If nothing else has worked, completely uninstall Member App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Member App not working

2. Fix Member App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Member App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Member App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Member App may not be able to connect to the Internet when running in the background.