Contact Free Customer Service

Why should I report an Issue with Free Mobile Utilities?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BayuCreative to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Grossly inaccurate.

1. Fix Free Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Free: Restarting the app will resolve most errors.
2. Update the Free App. Here is how:
   1. On Android goto PlayStore » Search for "Free" » Open Free Mobile Utilities » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free » click "UPDATE".
3. Clear Free Mobile Utilities app cache: Clearing cached data will force your app to retrieve the latest data directly from Free servers.
   1. On Android, goto Settings » Apps » Select "Free Mobile Utilities" » click Storage » click "Clear Cache".
4. Check Free app permissions. If any of these permissions required to use your device's features are disenabled, Free might not work.
5. Uninstall and reinstall Free. If nothing else has worked, completely uninstall Free then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Free not working

2. Fix Free Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Free be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Free not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Free may not be able to connect to the Internet when running in the background.