Contact Bandcamp Customer Service

Why should I report an Issue with Bandcamp for Artists & Labels?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bandcamp, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Bandcamp App for Artists and Labels lets you directly message your fans, even targeting those messages by fan location and level of support.

2. It also gives you a real-time mobile view into your stats, and helps you manage and fulfill your merch.

1. Instead I will have to turn on my laptop to manage my artists page and add new content, which makes this app completely irrelevant!I love this app! I wish more artists would use it to sell their music but the amount on here is amazing.

2. It seems like I will have to have a different account as a listener, too, because the app doesn't allow biometric log in or password managers to work.There is no way to manage my music from this app.

3. The desktop website is awesome! The app could and should share the same experience, one app for both artists and listeners.Really basic, doesn't always work when needed.

4. This app is meant for artists that publish their music on Bandcamp.

5. I can only view basic stats and can't seem to add/upload any content, new music or merchandise using the companion app.

6. I try to buy all my music on here if I can and enjoy being able to discover new music through other people's music taste and the suggested music based on my own.

7. Not useful for changing profile information or editing releases, adding tracking number, basically anything other than sending messages and looking at stats.

8. It's kind of useless if you can't even sign into it.very good app to keep track of sales and listens, but I was expecting to be able to edit the individual albums i post.

9. Not meant to replace desktop work for artists and labels.

10. It's nice to know there's a company looking out for the artists rather than themselves in the world of music.

11. Uninstalling and using only desktop browser bandcamp.

1. Fix Bandcamp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bandcamp: Restarting the app will resolve most errors.
2. Update the Bandcamp App. Here is how:
   1. On Android goto PlayStore » Search for "Bandcamp" » Open Bandcamp for Artists & Labels » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bandcamp » click "UPDATE".
3. Clear Bandcamp for Artists & Labels app cache: Clearing cached data will force your app to retrieve the latest data directly from Bandcamp servers.
   1. On Android, goto Settings » Apps » Select "Bandcamp for Artists & Labels" » click Storage » click "Clear Cache".
4. Check Bandcamp app permissions. If any of these permissions required to use your device's features are disenabled, Bandcamp might not work.
5. Uninstall and reinstall Bandcamp. If nothing else has worked, completely uninstall Bandcamp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bandcamp not working

2. Fix Bandcamp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bandcamp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bandcamp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bandcamp may not be able to connect to the Internet when running in the background.