Published by B2W Digital on May 8, 2024

Report an issue with Shoptime.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Shoptime: Compras Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of B2W Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Shoptime: Compras Online image 1 contact Shoptime: Compras Online image 2

About Shoptime: Compras Online

1. Encontre ofertas e descontos para comprar decoração, além de itens de casa e construção e decoração para deixar sua casa como sempre sonhou no shopping do Shoptime, o melhor das lojas online.

2. Aqui você pode comprar online produtos para qualquer cômodo da sua casa, além de panelas, eletroportáteis, móveis e mais!

3. Nunca foi tão fácil, comprar utilidades domésticas, panelas e fogão perfeitos, a TV ideal, comprar geladeira dos sonhos e comprar online o sofá mais macio para sua casa!

4. Aqui você encontra ofertas que vão solucionar esses problemas, sempre com boa promoção para comprar online.

5. Para garantir que a casa fique no clima perfeito da estação, aqui você pode comprar eletroportáteis, comprar decoração, comprar geladeira.

6. Encontre tudo para o seu lar na loja online, para comprar decoração à casa e construção.

7. A loja online e shopping do Shoptime tem ofertas para sua casa. É uma das únicas lojas online em que você encontra o que precisa para equipar seu lar!

8. Comprar online os melhores eletrodomésticos é trazer mais praticidade para a sua vida.

9. Nossa seleção para você comprar móveis e mais tudo o que sua casa precisa!

10. Baixe agora e acompanhe as ofertas da melhor das lojas online de produtos para casa.

11. Baixe o app, crie sua lista de favoritos, ative as notificações e acompanhe uma variedade de itens para comprar online!

Shoptime Customer Insights

1. but I can't do that, there's just a filter, which in my opinion is not that gxccVery fast, very understandableVery Good and friendlyVery,Very goodIt's excellentIt's very good66095-500 N:1000 apartamento terrenoLoja boa, mas com pouca variedade de produtos e sem programa de benefícios.Aplicativo extremamente agradável de usar.

2. Desinstalei em 3 dias, isso porque queria muito usar.

3. There's a bug that makes you restart the app because it won't work unless you do that, the screen is just completely blank and takes a long time to load.

4. I would really love to have different wishlist's so we could categorize our favorite products.

5. Sometimes I want to put a product on a separate place like make-up, food, etc.

6. Muito bem feitoapp chato pra caramba.

7. Cool!The app is great! I do have some things I think it could go better.

8. 200 notificacoes pro dia com propagandas sem fim.

9. Povo abusado.

10. It lags a lot too.

Steps to Troubleshoot & Fix Shoptime Issues

1. Fix Shoptime Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shoptime: Restarting the app will resolve most errors.
  2. Update the Shoptime App. Here is how:
    1. On Android goto PlayStore » Search for "Shoptime" » Open Shoptime: Compras Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shoptime » click "UPDATE".
  3. Clear Shoptime: Compras Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Shoptime servers.
    1. On Android, goto Settings » Apps » Select "Shoptime: Compras Online" » click Storage » click "Clear Cache".
  4. Check Shoptime app permissions. If any of these permissions required to use your device's features are disenabled, Shoptime might not work.
  5. Uninstall and reinstall Shoptime. If nothing else has worked, completely uninstall Shoptime then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shoptime not working


2. Fix Shoptime Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shoptime be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shoptime not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shoptime may not be able to connect to the Internet when running in the background.

Reported Issues